- Companies are changing the way they do business faster than ever, and IT Departments are unable to meet the organization's needs for rapid, business driven change.
- The need for responsiveness is not always driven by a need for speed. Improvements to revenue generation, customer satisfaction, quality, and availability are also drivers.
- Failure to be responsive to the business will result in the business outsourcing or creating their own IT capability
- IT's traditional approach to doing projects and providing services tend to be cautious, controlled and thorough – for good reason – but not perceived to be in touch with this rapid-fire business environment. New methods need to be found.
Our Advice
Critical Insight
- Info-Tech research shows that over 50% of IT Leaders are not getting the improvements they need from traditional best practices and are looking for other ways to make IT more responsive.
- Agile software development methodology will make your App Dev team more responsive.
- Apply the agile principles to Infrastructure support, application maintenance and other task based support services to make those teams more responsive too.
- Build a foundation for the agile process by creating a technical architecture that in itself increases responsiveness and efficiencies in system acquisition and deployment.
Impact and Result
- Improve your responsiveness and agility by adopting the principles of Agile Software Development methodology in your software development, software maintenance, and infrastructure support teams.
- Optimize those processes by implementing technologies and architectures that increase agility in system acquisition and deployment.
- This research, based on a real life case study, will recommend new practices that allow IT to be responsive to fast-changing needs yet provide the safeguards needed to maintain quality and sustain operations.