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Vendor Landscape Plus: Email Archiving

Keep what you have to keep, and find what you need.

  • Regulatory requirements for some industries demand that emails concerning regulatory-related processes be retained for a specified period.
  • All industries are required to surrender email records at any time a judicial discovery order is issued.
  • Organizations that fail to respond to eDiscovery requests or meet compliance regulations within the allotted time, lose valuable IT time, and also face legal repercussions.

Our Advice

Critical Insight

  • Email archiving is driven by two primary goals: compliance requirements and email platform performance requirements. Organizations that implement email archiving report high success in both areas.
  • Without judicial discovery orders or backup requests, organizations should look at cheaper alternatives, such as journaling or backup and purge policies.
  • Implementation matters. Look to the executive leadership or external legal counsel when developing policies for compliance initiatives, and ensure you are familiar with the forensic discovery process. Educating end-users is often the most important part of the email archiving process as users don’t like having their documents deleted.

Impact and Result

  • Determine a strategy for selecting and implementing an email archiving platform.
  • Understand what’s new in the email archiving market.
  • Use Info-Tech’s Vendor Landscape to compare the major email archiving platforms available and prepare a vendor shortlist to help you save time and money in the selection process.
  • Determine which products are most appropriate for your organization’s particular use cases and scenarios, and understand the key steps to a successful implementation.

Vendor Landscape Plus: Email Archiving Research & Tools

1. Plan the selection process for email archiving

Ensure that email archiving is the right solution and a smooth selection project execution.

2. Compare available email archiving solutions and narrow the product selection

Understand the dynamic vendor landscape for email archiving and arrive at a shortlist.

3. Select an email archiving solution.

Finalize an email archiving product and deployment option based on its ability to satisfy operational storage and business records retention requirements.

Vendor Landscape Plus: Email Archiving preview picture

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Authors

Timothy Hickernell

Carlene McCubbin

Jonathan Wang

Contributors

  • Affiliated Managers Group, Inc.
  • Bosch Security Systems, Inc.
  • Bruyère Continuing Care
  • Circle Solutions Inc.
  • Clifford Chance US LLP
  • Columbia Basin Trust
  • Epson Europe
  • Kennerley-Spratling, Inc.
  • Mitsubishi Chemical
  • Outcome Sciences
  • Parity Research
  • Powerstream, Inc.
  • Sucampo Pharmaceuticals, Inc.
  • SumTotal Systems, Inc.
  • UK Wealth Management Ltd.
  • Wawanesa Mutual Insurance Company
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