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Vendor Landscape: IP Telephony

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  • Recent technological advancements have significantly changed the IP telephony vendor landscape, evening out the playing field and causing vendors to find new ways to differentiate their solutions.
  • Vendors tout highly comprehensive, end-to-end communications portfolios. But what does your business really need?
  • This Vendor Landscape isolates key vendor strengths and challenges, and provides resources to help accelerate your selection process.

Our Advice

Critical Insight

  • Many enterprises engaged in IP telephony evaluation struggle with internal biases and vendor allegiances, clouding what should be an unbiased analysis based on the company’s needs.
  • Understanding key vendor and product differentiators will help evaluators deliver a thorough and objective take on the leading players in this space.
  • IP telephony and core unified communications features deliver invaluable flexibility, helping to support trends in bring-your-own-device and increased teleworking.

Impact and Result

  • Reach a shortlist and final recommendation on IP telephony vendors in an accelerated timeframe.
  • Instill confidence that you are selecting a partner that will deliver on current and future needs.

Vendor Landscape: IP Telephony Research & Tools

1. Evaluate leading IP telephony vendors

Arrive at a shortlist of vendors for further analysis.

2. Select the best fit vendor

Isolate vendors that best meet requirements and make the right selection.

Vendor Landscape: IP Telephony preview picture

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Authors

Derek Silva

James McCloskey

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