ITSM Stakeholder Register Template

Use this tool to identify which stakeholders to engage when working on the service management integration.

Service Management Integration With Agile Practices

Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

Service Management Integration With Agile Practices Storyboard

Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

IT Organizational Redesign Pulse Survey Template

Use this template as a guide when surveying employees during the transition state of IT organizational redesign.

Adopt Change Management Practices and Succeed at IT Organizational Redesign

The research set is intended to help organizations successfully implement their new IT organizational structure. As the organization moves from its current structure to...

IT Retention Solutions Catalog

Use this catalog to select and prioritize retention solutions across the employee lifecycle.

Retention Plan Workbook

Capture key information in one place as you work through the process to assess and prioritize solutions.

Tactics to Retain IT Talent Storyboard

Integrate data from exit surveys and interviews, engagement surveys, and stay interviews to understand the most commonly cited reasons for employee departure in order to...

Tactics to Retain IT Talent

Use this guide to keep talent from walking out the door by discovering and addressing moments that matter and turnover triggers.

ChatGPT: The Present and Future of Generative AI for Enterprises

If you’ve been watching the news, you know that ChatGPT—a large language model built by OpenAI—is taking the world by storm. Able to converse like a human, answer...
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