Strategy & Governance

CIO Priorities 2023 Report

Read the five priorities for CIOs in 2023 and navigate the path to seizing opportunity while also protecting from volatility.

Service Management Integration With Agile Practices

Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

ITSM Stakeholder Register Template

Use this tool to identify which stakeholders to engage when working on the service management integration.

Service Management Integration With Agile Practices Assessment Tool

Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

Service Management Integration With Agile Practices Storyboard

Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

IT Organizational Redesign Pulse Survey Template

Use this template as a guide when surveying employees during the transition state of IT organizational redesign.

Adopt Change Management Practices and Succeed at IT Organizational Redesign

The research set is intended to help organizations successfully implement their new IT organizational structure. As the organization moves from its current structure to...

ChatGPT: The Present and Future of Generative AI for Enterprises

If you’ve been watching the news, you know that ChatGPT—a large language model built by OpenAI—is taking the world by storm. Able to converse like a human, answer...

Build a Business-Aligned IT Innovation Roadmap Storyboard

This is a step-by-step document that walks you through how to prepare an IT department to embrace innovation to support the organization’s digital initiatives.

Tech Trends Insights Every Canadian Public Sector IT Leader Needs to Succeed in 2023

Info-Tech’s Tech Trends 2023 report has a wealth of information for IT decision makers and CIOs across industries. Before you review the whole report, here are highlights...
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