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Organizations are complex and have multiple stakeholders involved in the delivery of a service. In a public sector organization, for example, there are end users,...
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GitHub has announced that, effective April 14, 2020, all of its core features will be free for everyone. This will include private development within organizations that...
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Artificial intelligence (AI), as a collection of techniques rather than a singular technique, sits at various levels of expectation and deployment — with some...
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This report outlines six emerging ways AI is being used in the enterprise, with four future scenarios outlining their possible trajectories. These are designed to guide...
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ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...
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The US has lagged in the adoption of contactless payments, which is a common payment mode in other developed nations like Australia and South Korea. The article builds a...
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The COVID-19 pandemic has had significant effects on the market and workforce availability. Organizations are losing revenue, leading to pressure to quickly cut costs,...
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The speed at which IT leaders need to reduce costs is unprecedented. IT faces a momentous challenge to identify and prioritize cost-reduction measures that don’t...
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Read our concise Executive Brief to find out how you can reduce your IT cost in the short term while establishing a foundation for long-term sustainment of IT cost...
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The purpose of this tool is to create an action plan or mini project plan for the cost-cutting activities required due to emergency or crisis situations.
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