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In the real world of 2020, humanity faces a global threat posed by the novel coronavirus. To fight COVID-19, we are calling upon robots to disinfect hospitals and other...
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Microsoft’s deep pockets and Financing division can save your IT budget. If your Enterprise Agreement is coming up for renewal in the next six months, we will likely be...
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IT organizations across the globe are quickly refocusing themselves to better support their end-user communities and other stakeholders as the COVID-19 pandemic continues...
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Use this tool to help you centralize and track offboarding process by employee. Modify it with the information that is specific to your organization.
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In the current health and economic climate, all organizations must examine current expenditures, whether they be CapEx or OpEx in nature. Beyond reducing discretionary...
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Join Info-Tech’s Industry Roundtables to discuss the challenges and issues COVID-19 presents for IT.
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It is unlikely that you’ll be able to use your business interruption insurance to recover revenue lost due to COVID-19; however, your cyber insurance may help you manage...
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This blueprint will help you develop a roadmap for your service management program.
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This project charter helps you document the initiative stakeholders, project team members, communication plan, and project status.
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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