Strategy & Governance

Create a Service Management Roadmap – Executive Brief

This blueprint will help you develop a roadmap for your service management program.

Create a Service Management Roadmap – Phase 1: Launch Project

This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.

Create a Service Management Roadmap – Phase 2: Assess the Current State

This phase will help you assess multiple aspects of your service management program to establish the current state.

Create a Service Management Roadmap – Phase 3: Identify the Target State

This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.

Create a Service Management Roadmap – Phase 4: Build the Roadmap

This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.

Organizational Change Management Capability Assessment Tool

This tool will help you assess the current organizational change management capabilities in your organization.

Service Management Roadmap Presentation Template

This template contains several exercise templates to help you build a compelling service management roadmap and communication slide.

2020 CIO Priorities Report

If we are to realize the business value through the adoption of emerging technologies, CIOs must address significant challenges. We believe addressing these challenges...

2020 CIO Priorities Report – Executive Brief

Read our concise Executive Brief to understand the top five priorities for CIOs in 2020 and why these are so critical to success.

2020 CIO Priorities Report – The Five Priorities

Use Info-Tech's 2020 CIO Priorities Report to ascertain, based on our research, what areas of focus for 2020 are critical for success in adopting emerging technologies.
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us