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Cisco has announced its intent to acquire CloudCherry, boosting its contact center portfolio.
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Amazon has unveiled its Quantum Ledger Database service. This service threatens vendors who build bespoke blockchain solutions without peer-to-peer functionality.
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Talview, an artificial intelligence (AI) HR tech startup, has announced that it has raised $6.75 million to build Instahiring, a new AI-enhanced recruitment platform...
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Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.
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This blueprint helps enterprises looking for either business model transformation and/or digital transformation to understand platform strategies and the design of...
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Read this Executive Brief to find out why platforms are critical for enterprises to remain competitive and to avoid disruption in the current highly dynamic and...
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This storyboard will help you understand the platform business model and digital platforms for successful business model transformation and design of digital platforms.
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This phase of the blueprint Drive Digital Transformation With Platform Strategies will help you with the platform model and associated strategies. It will also assist you...
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This template contains all of the activities associated with phase 1 of the blueprint Drive Digital Transformation With Platform Strategies.
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This phase of the blueprint Drive Digital Transformation With Platform Strategies will help you align your digital platform's capabilities with your digital...
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