Small Enterprise Resources

Incident and Service Management Procedures – Service Desk Example

Use flowcharts and checklists to create effective SOP documents.

Standard Operating Procedures Workbook

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Data Steward

Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

Avoid Project Management Pitfalls

To achieve greater likelihood that your project will stay on track, watch out for the four big pitfalls: scope creep, failure to obtain stakeholder commitment, inability...

Project Pitfall Detection & Mitigation Tool

Use this tool to assess project vulnerability related to four critical challenges that sink many projects. Based on your answers, the tool will indicate which pitfalls...

Project Management Pitfalls Issue Log

Use this tool to track on-going project issues relative to four typical project management pitfalls. As problems arise, related to these pitfalls, track who will handle...

Avoiding Project Management Pitfalls

Use our strategies to avoid, detect, and mitigate four critical project management pitfalls to help keep your project on track.

Storyboard: Avoid Project Management Pitfalls

Fewer than 15% of projects deliver all requirements, on-time and on-budget. Avoid four common project pitfalls to greatly increase your chances of project success.

Data Center Co-location Site Visit and Evaluation Checklist

Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...
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