How Apple’s New iPhone 11 and New iPad Will Impact Mobile Web Conferencing

Apple’s attention-getting new hardware announcements played up a lot of new camera features and screen quality upgrades. While web conferencing users who rely on their...

Google Meet Boosts Accessibility by Adding Live Captions to Android App

Google is extending the live captions feature on Hangouts Meet to mobile users with its addition to the Meet Android app, according to the G Suite Updates Blog on...

How to Leverage Surveillance Data in Business Decision Making

When choosing a video surveillance solution, companies should consider what data is available to help make better business decisions.

Does a “Stevie” Guarantee Amazing Customer Service?

A vendor in the web conferencing space garnished award honors from the Stevie 16th Annual International Business Awards announced on Aug. 27. Mountain View,...

Apps, Alexa, and Audio Hardware – Web Conferencing Vendors Try Different Approaches to Ease Setup Pains

Getting connected to the right virtual conference room too often involves juggling several remotes and playing guessing games with cables. Vendors in the space are aware...

How Skype Could Ruin Microsoft’s Messaging Cannibalization Plans

Microsoft Corp’s planned cannibalization of Skype for Business by Microsoft Teams looks to be going as designed, but one threat from Slack is still lurking to steal some...

Flash Out of the Pan – Adobe Connect 10.5 Upgrades to Fully Featured HTML Web Conferencing

When even Adobe is phasing Flash out of its products, you know it’s a dead format. With the release of Adobe Connect 10 last year, the Santa Clara, California-based...

How Slack Could Ruin Microsoft’s Messaging Cannibalization Plans

Microsoft Corp’s planned cannibalization of Skype for Business by Microsoft Teams looks to be going as designed, but one threat from Slack is still lurking to steal some...

Hi, I’m a robot, how may I direct your call?

Google’s Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.

Microsoft Teams Twitches Its Way Towards Live Event Streaming

You can now run events in Microsoft Teams with up to 10,000 attendees. This feature reflects Microsoft’s commitment to merging Teams and Skype for Business.
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