Infrastructure & Operations

DRP Vendor Evaluation Questionnaire

Ask vendors to describe their DRP capabilities.

DRP Business Impact Analysis Tool

Determine appropriate recovery time objectives based on the impact of downtime.

DRP Workbook

Record DRP information including document storage and contact/role information.

Prepare for Cognitive Service Management – Executive Brief

Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support...

Prepare for Cognitive Service Management – Storyboard

This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...

IT/Cloud Demand Billing & Accounting Analyst

Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.

Internal Communications Plan

Use the Internal Communications Plan tool to help you organize the steps and resources required to support your internal communications strategy.

Employee Recognition Nomination Form

Use the Employee Recognition Nomination Form for employees to nominate their peers to be recognized.

Mentoring Agreement Template

Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.
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