Infrastructure & Operations

Knowledge Manager

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.

UCaaS in 2021: The Top Three Trends

This note highlights the top three trends to watch for in the 2021 UCaaS market.

Take Control of Cloud Costs on Microsoft Azure – Phases 1-4

Develop processes, procedures, and policies to effectively manage cloud costs.

Take Control of Cloud Costs on Microsoft Azure – Executive Brief

Get a handle on cloud costs.

Take Control of Cloud Costs on Microsoft Azure

Develop processes, procedures, and policies to effectively manage cloud costs.
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Service Cost Cheat Sheet for Azure

Document cost factors by cloud service.

Briefing: Cisco Webex Legislate

On November 5, 2020, Cisco briefed on its upcoming virtual legislative session tool Webex Legislate. With a range of features that governing bodies around the globe have...

Briefing: BlueJeans by Verizon

On October 29, 2020, Verizon briefed on BlueJeans’ product vision and direction. This note outlines the new and upcoming features that users can expect from BlueJeans for...

Alcatel-Lucent Enterprise Releases Q3 Report

On November 17, 2020, Alcatel-Lucent Enterprise (ALE) released its Q3 report. While ALE saw increased revenue for its cloud solutions (especially for its UCaaS offering...

Cloud Cost Management Task List

Document owners, timelines, and next steps to improve your cloud cost management capabilities.
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