Templates & Policies

Software Audit Launch Email Template

This template will notify the management team of the impending audit.

Project Charter and Status Update Template

Use this template to take a lean approach to scoping initiatives during planning stages and tracking its progress during its execution.

Project Backlog Stakeholder Communications Template

Use this template to help structure your stakeholder outreach around backlog decisions in order to make this process more efficient and minimize resistance.

Project Backlog Operating Plan Template

Use this template to develop your long-term project backlog management operating strategy.

Customer Journey Map

Use this template to develop a concrete understanding of the end user's experience with the service desk in order to improve service quality and meet customer goals.

IT Chargeback Kick-Off Presentation

Use Info-Tech’s IT Chargeback Kick-Off Presentation to educate business unit leaders and C-level executives on IT chargeback at a high level.

IT Chargeback Communication Plan

Use Info-Tech’s IT Chargeback Communication Plan to provide a structure for managing communications about IT chargeback to business owners, staff, and management.

IT Chargeback Rollout Presentation

Use Info-Tech’s IT Chargeback Rollout Presentation as a vehicle to communicate the rollout of the chargeback model.

IT Chargeback Financial Presentation

Use Info-Tech’s IT Chargeback Financial Presentation as a vehicle to communicate service consumption to each business unit.

IT Chargeback Change Communication Template

Use Info-Tech’s Change Communication Template as a vehicle to communicate any changes made to the IT chargeback model.
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