Tools

Requirements Traceability Matrix

Use this tool to ensure traceability of requirements from inception to closure.

EUC Roadmap and Project Monitoring Workbook

Use this tool to map out your end-user computing roadmap, and then to keep your team on track.

Project Level Selection Tool

Use this tool to classify your projects into four levels, enabling you to evaluate the risk and complexity of a particular project and match it with an appropriate...

Requirements Gathering Documentation Tool

Use this tool to identify and track stakeholder involvement, elicitation techniques, and scheduling, as well as to track categorization and prioritization of requirements.

Cost-Cutting Planning Tool

Use this tool to create an IT cost-cutting plan.

Software Quality Assurance Current State Assessment Tool

Use this tool to determine which areas of the software development lifecycle you should focus on improving for quality assurance.

Software Quality Assurance Optimization Roadmap Tool

Use this tool to prioritize, document, and schedule the optimization initiatives for improving your SQA practice.

Text-Based Customer Support Business Case Assessment

Use this tool to help select a specific use case that matches your organizational needs for text-based customer support.

Text-Based Customer Support Requirements Traceability Matrix

Ensure traceability for your text-based customer support requirements.

Text-Based Customer Support TCO Tool

Use the Text-Based Customer Support TCO Tool to help determine if one or more use cases for text-based support make sense for your organization to pursue.
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