Tools

Employee Experience Workbook

Use this tool to analyze data and begin the process of developing the key area(s) of focus for the employee experience initiative.

Service Desk Metrics Workbook

Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.

Reputational Risk Impact Tool

Use this tool to help identify and quantify the reputational impacts of negative vendor actions.

Evalu-Rate Your Account Team

Use this tool to collect and record stakeholder input on the vendor's performance according to your team's, and the contract's, expectations.

PPM Decision Support Review Workbook – Annual Report Version

The output of this tool can be used to establish the PPM dashboard and reporting strategies and priorities for your organization.

Leadership Brand Workbook

Use this workbook to build your personal leadership brand, which can be used to help you stand out and make known the unique value you have to offer, and to help guide...

Strategic Risk Impact Tool

Use this tool to help identify and quantify the strategic impacts of negative vendor actions.

Enterprise Network Roadmap Technology Assessment Tool

The Enterprise Network Roadmap Technology Assessment Tool provides a value versus readiness assessment of your chosen technology customized to your organization.

Lead Gen Engine Diagnostic Tool

An easy to use diagnostic tool that will help you quickly pinpoint weakness within your lead gen engine.

IT Asset Estimations Tracker

Use this tool to estimate key data points related to your IT asset estate, as well as your confidence in your estimates.
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