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Use this tool to standardize the delivery of high-demand infrastructure services.
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Use this tool to estimate the cost of repeatable infrastructure services.
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The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...
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The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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At a high level, assess your organization’s operational maturity in each of the threat collaboration environment functions. Determine whether the foundational processes...
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The Concept of Operations Maturity Assessment Tool will help you systematically understand your current security state. Based on Info-Tech's maturity model, evaluate the...
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Assign responsibilities and develop collaborative process flows for the security operations program.
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Rank your services and systems by criticality.
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Use this tool to document the results of your current state assessment and time audit survey.
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This tool will help you assess IT's overall resource capacity to execute project work relative to the organization's overall demand, both project and non-project.
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