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Handling Senior Management Expectations

Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders...

Special Letter: Solving the Greatest Enterprise Security Threat

About five years ago, Ray Ozzie, then newly anointed chief software architect at Microsoft, described the world he saw, from a security perspective, and the vision was...

Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Governing Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

Seeing the World

During my opening remarks at the 2011 conference, I laid out several memes which seemed to resonate with participants during the rest of the week. I have recast these...

Storyboard: Govern Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

WatchGuard, SonicWALL and Barracuda are Champions in the Secure Socket Layer Virtual Private Network Market

London, ON – June 27, 2011 – A recent Vendor Landscape report evaluating dedicated Secure Socket Layer Virtual Private Network (SSL VPN) appliances published by Info-Tech...

Shared Services Governance Strategy Roadmap Tool

Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.

Future in Review Conference 2011: Part 3

In times of recession, the spending efficiency (economic waste) doesn't matter; rather, the allocation of resources (particularly employment) is what matters. There is no...

Future in Review Conference 2011: Part 3 (Continued)

In times of recession, the spending efficiency (economic waste) doesn't matter; rather, the allocation of resources (particularly employment) is what matters. There is no...
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