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At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...
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The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...
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Use the following survey to evaluate senior management's expectations of IT.
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Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders...
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SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.
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Ongoing IT input provided through committees can provide continuous feedback to stakeholders who might not otherwise solicit IT's advice in decision-making.
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This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.
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The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.
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Understand what type of benefits your business can achieve from adopting an RIA strategy.
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Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and allocating resources...
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