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Suddenly, There’s a Race to Put Generative AI in CRMs
Principal Research Director Bill Wong explains the ethical considerations that must be top of mind, especially as vendors start offering more generative AI capabilities in software such as CRM solutions.
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Health of Digital Transformation: Consulting Firms List Issues
Tech Target Editor John Moore explores the root causes that are delaying digital transformations or failing to deliver value.
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New Report Reveals Latest Hybrid Work Trends for It Departments and Leaders
IT World Canada explores how hybrid work has changed the way the entire IT workforce operates based on data and findings from Info-Tech's "The State of Hybrid Work in IT: A Trend Report."
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Consider The Risks Of Generative AI Before Adopting Game-Changing Tools
Principal Research Director Brian Jackson shares why organizations considering adopting new tools like generative AI for their promise of productivity must first consider the different types of risk that might lie ahead.
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Edge Computing Eats the Cloud?
Principal Research Director John Annand explores the topic of Edge Computing and how it may start to become a viable alternative to the cloud.
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How Can AI Developers Avoid Ethical Landmines?
Principal Research Director Brian Jackson explains why AI service operators must set guidelines for AI service usage in order to protect their users.
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Flexible Work Is the ‘Single Greatest Concern’ for Employees
Research Director Jane Kouptsova discusses the findings in Info-Tech's "State of Hybrid Work in IT" trends report based on survey results from professionals across several continents.
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For Black Tech Workers, It’s Harder to Land a Job and Advance in the Field
Senior Product Manager Ugbad Farah explains why there is no shortcut to an inclusive culture and shares how businesses can deploy strategies to foster diversity and support workers.
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Research Reveals Career Challenges Faced by Black Professionals in Tech
Research Director Allison Straker and Senior Product Manager Ugbad Farah discuss their latest report, The State of Black Professionals in Tech.
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