Our experience has been excellent. Claudia did a an amazing job in facilitating the IT strategy workshop and brought a lot of practical and strateg... Read More

Our experience has been excellent. Claudia did a an amazing job in facilitating the IT strategy workshop and brought a lot of practical and strategic experience to the workshop and level of engagement Read Less

Chuck was very knowledgeable and had real world experience. Class was to the point, not a lot of fluff. I don't know if I'd classify anything as ... Read More

Chuck was very knowledgeable and had real world experience. Class was to the point, not a lot of fluff. I don't know if I'd classify anything as worst parts. Read Less

The best parts of this project was Ross. Ross made this process so easy and seamless for me. His expertise and experience shined through. It was a ... Read More

The best parts of this project was Ross. Ross made this process so easy and seamless for me. His expertise and experience shined through. It was a pleasure to work with Ross. There was no "worst" part. The even better part was Ross's schedule was super helpful to me who lives on the west coast. I can say that is NOT typical for Infotech, at least in my experience. Read Less

The best part of the experience was the fact that there was very good coordination value template and the fact that the Dennis challenged and provi... Read More

The best part of the experience was the fact that there was very good coordination value template and the fact that the Dennis challenged and provided pivotal insights. The worst part was that we could not do the CIO vision and the IT Governance survey prior to the full engagement to have the full artifact but this will be corrected in couple of weeks. Read Less

Best part: (a) Knowledgeable facilitator - Dennis provided timely advice and recommendations; also great insights from my CIO Counselor Carlos Tho... Read More

Best part: (a) Knowledgeable facilitator - Dennis provided timely advice and recommendations; also great insights from my CIO Counselor Carlos Thomas. (b) Dennis created an atmosphere for high degree of collaboration and engagement. (c) Dennis did his nightly homework and was very prepared every morning to move the discussion forward. Quite impressive. His experience was quite evident. Worst part: A little confusing as to where files were stored and from which deck he was presenting and updating. Fortunately, this did not distract from the great takeaways and the success of the workshop. Read Less

Sidney is always great to work with. This was a relatively short engagement, but Sidney was very helpful

Benoit has been an absolute delight to work with. His depth of knowledge, breadth of experience, and considered approach to tackling challenging or... Read More

Benoit has been an absolute delight to work with. His depth of knowledge, breadth of experience, and considered approach to tackling challenging organisational issues and sound advice on how to tackle them makes him an exceptional consultant to work. I highly recommend Benoit and the strategy service he offers - excellent value. Read Less

I appreciated Ross's willingness to work at my pace, as well as his input and ability to assist in creating a cohesive and compelling business-driv... Read More

I appreciated Ross's willingness to work at my pace, as well as his input and ability to assist in creating a cohesive and compelling business-driven IT strategy. Read Less

Denis Goulet is a great facilitator and we really enjoyed his guidance during this workshop. From the material that infotech provides to the flow... Read More

Denis Goulet is a great facilitator and we really enjoyed his guidance during this workshop. From the material that infotech provides to the flow of the full engagement. The preliminary work of the CIO business vision survey and the IT Governance and Management survey provided the information needed for our Business aligned IT strategy. I would encourage infotech to expand on this workshop and provide more preliminary work around business capabilities, and IT staff skill gap analysis Read Less

I want to express my appreciation for the outstanding workshop facilitated by Asia Nebesnaia, our Analyst and Workshop Director and acknowledge the... Read More

I want to express my appreciation for the outstanding workshop facilitated by Asia Nebesnaia, our Analyst and Workshop Director and acknowledge the brilliant support provided by Kwan Mitchell, our Account Counselor. The experience was truly exceptional, and it left a lasting impact on both me and my team. Throughout the workshop, Asia demonstrated a deep understanding of IT strategy and how it aligns with our broader city initiatives. She expertly guided us through the development of a comprehensive IT strategy for the next three years, ensuring that each element was aligned with our organizational goals and future aspirations. Her ability to translate complex concepts into actionable steps was impressive, and it provided us with clarity on how to move forward effectively. In addition to the IT strategy, Asia helped us design a plan for a performance dashboard that will enable us to monitor and measure progress against our key objectives in real-time. This tool will be invaluable in keeping us on track and ensuring accountability as we execute our strategy. Kwan’s support throughout the process was equally instrumental. He ensured that we had all the necessary resources, answered any questions, and facilitated seamless coordination between our teams. His proactive approach and commitment to addressing our needs allowed us to focus entirely on the workshop's content and objectives without distractions. His contribution truly enhanced the overall experience and ensured the workshop ran smoothly. What stood out the most was Asia’s facilitation skills. She encouraged open dialogue, fostered collaboration, and ensured that every member of the team felt heard and included. Her structured approach kept the sessions focused, while her flexibility allowed us to explore creative solutions to challenges as they arose. Overall, the workshop exceeded our expectations. We now have a clear roadmap and the tools we need to succeed in the coming years. I am confident that the work we accomplished during these sessions will drive measurable improvements in how we deliver services to our community. Thank you, Asia and Kwan, for your dedication and expertise. We look forward to continuing to work with you as we implement our strategy. Bianca Lochner Chief Information Officer | City of Scottsdale Office: (480) 312 -7615 blochner@scottsdaleaz.gov Read Less

This process well defined better than prior year. Staff said they that this was far better, and Areez was engaged with team. Totally different expe... Read More

This process well defined better than prior year. Staff said they that this was far better, and Areez was engaged with team. Totally different experience in a positive way. Read Less

So far all good. The analyst was very knowledgeable and cooperative.

Manish is exceptionally knowledgeable, professional, and attentive. He comprehends the complexities involved in developing and executing strategic ... Read More

Manish is exceptionally knowledgeable, professional, and attentive. He comprehends the complexities involved in developing and executing strategic plans. I value his dedication to thoroughly understanding our challenges and providing insightful advice and research to help us overcome them. Read Less

Best services Anubhav provided. Very knowledgeable and knows subject very well. Timely advice.

Ben is the best InfoTech analyst I've worked with to date. I appreciate is candor, sense of humor and his expertise. Thanks.

The Info-Tech team provided valuable knowledge and insight, making the process seamless.

The best part was working with Ross and Info-Tech team. Having an expert point of view from people outside of our Organization allowed us to both t... Read More

The best part was working with Ross and Info-Tech team. Having an expert point of view from people outside of our Organization allowed us to both think outside the box and explore other methods of doing things. I think the worst and also necessary part was the full days we spent on the project. Again very necessary as it allowed us to put our heads down and focus on the task at hand. Read Less

The step-by-step guidance through the creation of the product were invaluable to my team and I. Not only the end product as a tool for planning for... Read More

The step-by-step guidance through the creation of the product were invaluable to my team and I. Not only the end product as a tool for planning for the future, but in discussing each item and how we are affected during the process. I think it really helps my team to get out of their day-to-day for a while and work together on projects like this. Read Less

It was one of the best workshops I have attended on the topic of IT Strategy. It was engaging, fruitful, focused, and effective.

The best part of the experience was the instructor's ability to facilitate and prioritize everyone's time to ensure the objectives were met. The wo... Read More

The best part of the experience was the instructor's ability to facilitate and prioritize everyone's time to ensure the objectives were met. The worst part of the experience was the IT Organizational Chart exercise which did not add value to the IT strategy session. Those decisions are made on an executive level, and this causes some confusion surrounding the future state. Read Less

Thank you for all of your help Ross. You took a very complex process and broke it down into digestible chunks that were easy to understand.

The overall experience was excellent, and Denis did an outstanding job facilitating and adapting the workshop to our needs.