Design Your IT Organization for the Future
Deliver on your most critical objectives with a strategically aligned IT structure.
Unlock This BlueprintBlueprint Contents:
1. Design Your IT Organization for the Future – Architect the right IT structure and always deliver on enterprise objectives.
This storyboard is a step-by-step guide on how to design the right IT organizational structure to ensure objectives are always achieved. From the strategic decisions on how teams need to be organized to the tactile ways of working, ensure that the IT structure is explicit and adoptable.
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Design Your IT Organization for the Future – Phases 1-4
2. Capability Definition & Operating Model Archetypes – A tool to help ensure the right capabilities are aligned to the right functional area.
If you have not completed the Visualize the IT Operating Model blueprint, consider these archetypes and which might best reflect your organization’s future state before proceeding.
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Capability Definitions and Operating Models
3. IT Organizational Design RACI Chart – A tool to define which capabilities belong to which functional team and the tasks that make up those capabilities.
Use this tool to help your organization better understand what tasks are typically related to what capability. Additionally, provide work units with clarity around responsibility vs. accountability expectations.
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IT Organizational Design RACI Chart
4. Employee Organizational Design Playbook – A ready-to-use template for communicating the changes of the organizational design to employees.
Stop changing on paper alone. Use this playbook to give employees clear direction on what will be expected of them and their role as they adopt the new organizational structure. Use the first section of this template to communicate the executive summary to other stakeholders in the organization.
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Employee Organizational Design Playbook
5. IT Organizational Chart Catalog – A tool that can be used to explore and reference different IT organizational structures.
Leverage this catalog as a tool for your organization when you are considering the typical reporting structures other organizations have adopted. There is no right or wrong way to structure the organizational chart.
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IT Organizational Chart Catalog
6. IT Critical Processes Catalog – A tool that can be referenced when trying to identify and map the flows for your organization’s most critical processes.
Refer to this catalog when looking to identify and document the various process flow diagrams that different teams will need to refer to. Constantly consider where the ways of working (communication, collaboration, and education) can be enhanced or more clearly defined.
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IT Critical Processes Catalog
Your Challenge
Aligning your IT resources in the right structure is critical as:
- It ensures that the organization structure will support the delivery of the strategy.
- Resources can be easily developed or distributed to flex with changes in trends.
- It can eliminate gaps in service delivery to consistently meet or exceed stakeholder expectations.
- It increases the overall effectiveness of the IT team.
- It attracts and retains top IT talent.
Our Advice
Critical Insight
- Organizations that succeed in designing the right IT organizational structure do more than just moving boxes and lines on a page. They provide teams with clarity around how they will interact and collaborate to deliver on critical outcomes.
- IT organizations excelling today aren't waiting for the right person to join their IT organization. They design the right teams and develop their workforce.
- Organizations creating, driving, and succeeding in digital transformation don’t consider the organizational structure a stagnant place. They constantly refine it to evolve with the changing organization needs.
Impact and Result
Designing the right IT organization structure that:
- Sits upon an operating model foundation that dictates how IT should function.
- Ensures that functional work teams and reporting relationships are clearly defined.
- Establishes the right span of control to support the objectives of the teams and desired culture.
- Provides employees with clear ways of working to eliminate confusion and redundancy.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.5/10
Overall Impact
$77,550
Average $ Saved
26
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Sinclair Community College
Guided Implementation
10/10
$34,250
5
Brittany was excellent at understand our situation and retaining information across meetings so we didn't have to revisit previous topics. She prov... Read More
Grambling State University
Guided Implementation
10/10
$32,195
10
Great planning and discussion with Allison. Valuable experience and insights and actionable materials and next steps. Very much appreciated & deriv... Read More
Erie 1 Board of Co-op Education Services
Guided Implementation
10/10
$34,250
23
Allison took the time to learn more about us as an organization and what we needed. She guided us through the process at a pace and scope that was... Read More
Fernco Inc
Guided Implementation
10/10
$68,500
20
Best: Allison was able to structure the workshop information that encouraged one discussion and collaboration of ideas while laying the foundation... Read More
General Atomics
Workshop
10/10
$68,500
110
Food Standards Agency
Workshop
10/10
$171K
50
Best - Denis knowledge and enthusiasm Worst - some of the team struggled with the work groups versus org structure versus org chart concept, so ... Read More
RCL Group Services (Pty) Ltd
Workshop
10/10
$95,000
32
Clear process and great pace to step the team through to a constructive end. We had not completed the staffing assessment as is normally a prere... Read More
SUEZ R & R UK LTD
Guided Implementation
10/10
N/A
20
Excellent advise and really good to have someone so knowledgeable to bounce ideas off. Also found the toolkits, presentations and job decriptiions ... Read More
City of Corona
Workshop
9/10
$2,740
2
Fidelity Investments Canada ULC
Workshop
10/10
$25,000
20
Denis is very knowledgeable and was great a guiding our thought process.
GBQ Partners
Guided Implementation
10/10
$34,250
5
Savings are difficult to measure on this one. I estimated based on work effort to get a plan. Allison gave us a huge jump in that regard. Given the... Read More
Goodwill of Central and Northern Arizona
Workshop
10/10
$34,250
50
This workshop was fantastic. This is the 2nd workshop we've done with Denis (several years apart) and he is excellent! He is so well informed, well... Read More
Waukesha County
Workshop
10/10
$102K
41
Best parts were the organized process to gather information, feedback, and input to generate the baseline results. A lot was accomplished in 4 days... Read More
Sleeman Breweries
Guided Implementation
10/10
N/A
N/A
Always great insights from Valence.
City of St. Louis
Guided Implementation
10/10
$68,500
50
Lucid USA, Inc.
Guided Implementation
10/10
N/A
5
Ucla Anderson School of Management
Guided Implementation
9/10
N/A
14
The best part was the discussions with Alison; her insight, relevant research, and practical examples related to my situation were the best. The... Read More
Enerflex Ltd.
Workshop
8/10
N/A
10
Best parts: - Strong facilitation - Good to think creatively and evaluate alternative ways to align the team - Helped set a vision for the futur... Read More
City of Eugene
Workshop
10/10
$9,590
20
Areez is an excellent facilitator, we were very happy with the process and the results (so far) of this workshop. It allows us to do a concentrated... Read More
GENESIS CANCER CARE UK LIMITED
Guided Implementation
10/10
N/A
10
Community Services Group, Inc.
Workshop
9/10
$34,250
35
Sidney was very good. He really made us think. He appropriately challenged our perspectives and was able to answer questions. He drove towards c... Read More
Christiana Care Health Services, Inc
Workshop
9/10
$274K
100
Best: Chuck's knowledge, impartiality, and facilitation. Worst: Out of Info Techs control: the hybrid virtual/in-person modality and inability to ... Read More
Town of Andover, MA
Guided Implementation
10/10
N/A
20
The material was extremely well thought out and provided a very structured framework for implementing my organizational redesign. Allison was extr... Read More
State Universities Retirement System Of Illinois
Guided Implementation
8/10
$2,740
5
A slightly different perspective on the role we are contemplating for strategy in the PMO. Will help inform a better job description.
KabaFusion
Guided Implementation
10/10
$13,700
10
ETE Reman /dba Engine & Transmission Exchange Inc.
Guided Implementation
10/10
$13,700
20
BEST: Meeting and working with Allison at LIVE 2023 WORST: Not being able to keep up with the pace of the project due to involvement in other doze... Read More
General Dynamics Mission Systems, Inc
Workshop
10/10
$137K
50
Best part: The interactive dialogue among the leadership team when discussing key areas throughout the workshop. Worst part: Defining the roles ... Read More
Corporation Of The City Of Victoria, The
Guided Implementation
10/10
$1M
120
If we get this right, this is going to save the City a lot of money and increase our efficiencies and reduce waste.
Nexus Water Group
Guided Implementation
10/10
$27,500
20
Allison was a pleasure to work with. She is very knowledgeable on the subject matter and really challenged us to think through our organizational s... Read More
County of Chesterfield, Virginia
Guided Implementation
10/10
$13,700
32
For initial call without prior introduction, we were able to leverage valuable reference materials that informed related topics of conversation wit... Read More
