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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Easy to use, many integrations, and secure

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lakshmi S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing Password and Vaults manager

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

Secure Vaults storing with different categories and give us good preview. Secure sharing across teams and easy to administer teams.

What is your favorite aspect of this product?

Encryption notes which is very secure and enable API capabilities to use it in Server Automation. Strong Password generator for temp password.

What do you dislike most about this product?

limited browser support. performance on safari browser is poor, doesn't work properly. always had to use google chrome

What recommendations would you give to someone considering this product?

If any one looking password manager for business needs, then 1Pssword is the best which enables to share notes securely across teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Surya P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Secure and User-Friendly, but Premium Price Point

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

1Password is known for its sophisticated security features, such as strong encryption and several vaults for storing information. It is well known for its user-friendly interface and seamless integration across devices and platforms. Standout features include Travel Mode, which can hide selected passwords during travel, and the ability to manage and share passwords securely among families or teams.​

What is your favorite aspect of this product?

Many customers like 1Password's ability to generate strong, unique passwords, as well as the simplicity of its autofill features, which save time and increase security. The Watchtower function, which notifies users to security breaches and overused or weak passwords, is also highly regarded in maintaining password hygiene.

What do you dislike most about this product?

Some customers find membership price less tempting, particularly when sophisticated functions are required. Furthermore, the requirement to actively engage with the software for certain operations, such as logging in or entering information, which may be automated, is a typical complaint. There are additional criticisms concerning the design and functionality of recent versions of the software, specifically the user interface and search capability.​

What recommendations would you give to someone considering this product?

For individuals contemplating 1Password, I recommend that they take advantage of the free trial to fully explore its features. Pay attention to the setup process and make sure you're comfortable with the manual interaction needs. Evaluate your need for features such as Travel Mode and family sharing choices, which might be really useful depending on your circumstances. Finally, examine the cost-value balance, as 1Password is a premium product that offers vast functionality for a monthly fee.​

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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