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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Pranav L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great product which is very easy to use!

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

Its flexibility and platform independence.

What is your favorite aspect of this product?

Generating passwords

What do you dislike most about this product?

chrome plugin can be iffy sometimes.

What recommendations would you give to someone considering this product?

Try it out first and see the benefits.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Benoît D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

A great and secure password management software

Likeliness to Recommend

7 /10

What differentiates 1Password from other similar products?

The user interface and ease of use are among 1Password strengths.

What is your favorite aspect of this product?

The user interface and the fact that is available on various devices is fantastic.

What do you dislike most about this product?

The monthly subscription.

What recommendations would you give to someone considering this product?

Compare 1Password with other similar products and see if it's the best solution for your needs.

Pros

  • Saves Time
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Inhibits Innovation
  • Vendor's Interest First
  • Less Generous

Sushant V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

A fantastic password manager with great support!

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Password is overall a polished product with many industry-leading features. It has apps for almost all the devices and new features keep on coming every few weeks.

What is your favorite aspect of this product?

The favourite aspect is the teams management dashboard. It's easy to add and remove users on the go.

What do you dislike most about this product?

Password generator could provide more customization.

What recommendations would you give to someone considering this product?

I would say to go for it. If you are looking for a robust and security-focused password manager, this one fit your bill.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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