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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Kyle L.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

Easy to use, so many features, great interface.

What is your favorite aspect of this product?

User interface is very intuitive and easy to use. Autofill works extremely well. OTP and Passcode functionality are best in class.

What do you dislike most about this product?

Nothing at the moment.

What recommendations would you give to someone considering this product?

Don't look any further unless you have an extraordinary use case that it does not support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Valeria d.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Keeps your accounts safe!

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

I used this for a while at my current company. It was out preferred password sharing method for a while. I think it's very easy to use, safe and prevents team members from manually saving passwords and exposing sensitive data. The fact that 1Password is not only an extension but also has a web app is very useful. Additionally, having different vaults is extremely helpful for you to share passwords with your teammates but only the ones you want to share.

What is your favorite aspect of this product?

Having different vaults.

What do you dislike most about this product?

I don't think there's something I don't like about the product. It's very functional and easy to use.

What recommendations would you give to someone considering this product?

Make sure to understand how vaults work. Rewuest your team to use this instead of manually sharing passwords, I know that at the beginning it can look difficult to use when you're so used to copy/paste passwords. Make sure to understand the product and give it a few minutes to set it up and you'll be ready to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Georgina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Our #1 vault for sharing credentials between users

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

Acceptable pricing, splendid security

What is your favorite aspect of this product?

Ability to quickly share passwords via link, ability to set the link to expire/be used once or more times. It's significantly safer than simply sharing the credentials as plain text.

What do you dislike most about this product?

It often requires reauthorization which can be annoying, it's a must for security though

What recommendations would you give to someone considering this product?

If you are looking for a solution for your company, 1Password should be your first consideration. It's super flexible and works well with huge teams.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Slower Product Innovation

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