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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Sam M.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best way to Secure Passwords

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Password is a highly secure and user-friendly password management solution.

What is your favorite aspect of this product?

The platform's use of end-to-end encryption and secure vaults ensures that sensitive information, including passwords and confidential notes, remains protected

What do you dislike most about this product?

The user interface could benefit from more customization options

What recommendations would you give to someone considering this product?

New users should take advantage of 1Password's comprehensive security features, including two-factor authentication and secure sharing options

Pros

  • Enables Productivity
  • Acts with Integrity
  • Generous Negotitation
  • Helps Innovate

victoria G.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to implement and easy to administer!

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

The ease of use for end users is very important to us, especially when on boarding. We are a fully remote team so having a secure method of sharing passwords, payment details etc. is essential. We are also a start up, so we wanted to ensure we were using a trusted supplier.

What is your favorite aspect of this product?

The MFA, before they introduced this we were using a separate piece of software and users would often link account to their phones, which is problematic when people leave or change numbers.

What do you dislike most about this product?

The cost. We are a small not for profit and this is a bit commitment for us. However, security is important.

What recommendations would you give to someone considering this product?

I would recommend as implementation and administration for 1Password has been super easy. I see no reason why we would change in the foreseeable future.

Pros

  • Saves Time
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Commodity Features
  • Vendor Friendly Policies
  • Vendor's Interest First

Shubham A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Secure, User-Friendly Password Manager with Robust

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

1Password stands out from other password managers with its unique Secret Key encryption, providing an extra layer of security and making it a top choice for businesses and individuals alike.

What is your favorite aspect of this product?

My favorite aspect of 1Password is its ability to securely store and manage passwords across multiple devices and platforms.

What do you dislike most about this product?

One aspect I dislike about 1Password is its pricing structure. While the free version offers basic password management features, it lacks many of the advanced features that I find valuable, such as secure password sharing and multi-user access.

What recommendations would you give to someone considering this product?

I would highly recommend 1Password to anyone looking for a secure and user-friendly password manager.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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