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Acquia

Acquia DAM

Composite Score
7.9 /10
CX Score
8.4 /10
Acquia DAM
7.9 /10

What is Acquia DAM?

Bring your content together with one platform. Acquia DAM (Widen Collective) simplifies how your digital assets, product specs, and marketing copy are delivered to market. Keep your teams collaborating, coordinating, and in control of your brand across the content lifecycle.

Company Details


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Awards & Recognition

Acquia DAM won the following awards in the Digital Asset Management category

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Acquia DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia DAM?

6% Negative
3% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Friendly Negotiation
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Digital Asset Sharing

87

Manage / Administration of Metadata

86

Automation of Metadata Creation

86

Intelligent Indexing

85

Version Management

85

Collaboration

85

Content Capture

84

Cloud Offering

83

Workflow and Approval Management

83

Permissions and Access Right Management

83

Integration

81

Vendor Capability Ratings

Average 84

Business Value Created

89

Product Strategy and Rate of Improvement

87

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

86

Breadth of Features

82

Ease of Customization

82

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

80

Acquia DAM Reviews

Sophia C S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Innovative software easy to implement.

Likeliness to Recommend

9 /10

What differentiates Acquia DAM from other similar products?

With a single source of truth for digital assets, asset version control, and integrations and linkages with other systems (sales enablement system, website, Portals microsite application on Widen), we may change an out-of-date file on all linked systems by uploading a new file in one location. We utilize it as a major point of contact for our IT team for training, resources, new company information and a variety of other useful stuff. We also enjoy the fact that we can quickly upgrade versions as needed.

What is your favorite aspect of this product?

Widen is designed to train a full-time manager. It is a self-service system in which administrators may configure and maintain their own systems. It is possible to get items in a variety of file formats, support for a variety of file formats. Permissions can be set to protect assets, users can visit the website with a standard Internet browser. Without the need for pricey software, media may be set up in minutes, when Widen assistance is required, the support crew is always professional and friendly and is available via online chat and/or email support.

What do you dislike most about this product?

Integrates with other systems through a network of partners. Individual integrations might be slow and appear to be poorly managed. Widen charges an installation cost for new apps inside its system, but it is not always apparent what that price is for, and it might appear expensive, especially if you are your own DAM administrator and conduct all of your own system configuration and maintenance. Navigating the admin page may be a bit tough if I as an admin could simply edit the display settings to make use of different levels of access so I could immediately see what access my subscribers have and make additions or changes without having to.

What recommendations would you give to someone considering this product?

Widen is a program worth considering; it is one of the best in its class. A fantastic presentation on how the service operates links all of the dots we were searching for. It appears to be significantly simpler than the other presentations we evaluated.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ankit D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great app good to go

Likeliness to Recommend

8 /10

What differentiates Acquia DAM from other similar products?

Integration, metadata flows, asset management and content creation

What is your favorite aspect of this product?

Metadata workflows and content modulation

What do you dislike most about this product?

Pop ups disturbs

What recommendations would you give to someone considering this product?

Some themes with new feature upgrades

Pros

  • Helps Innovate
  • Effective Service
  • Includes Product Enhancements
  • Continually Improving Product

Laura M. B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent cloud-based content management.

Likeliness to Recommend

9 /10

What differentiates Acquia DAM from other similar products?

We share the business of our high-quality items with our agents and merchants, making our collaboration easier. The ability to examine the performance of various items at the right time allows us to make better budgeting decisions. When a customer comes to us, it is much easier to send them to the same location and provide the correct merchandise.

What is your favorite aspect of this product?

Widen Collective has provided me with several advantages in selling our items. I can quickly find relevant material by keyword and convert file formats to run on my various channels. Their utility appeals to me, and they play a vital role in my everyday routines. When looking for items with the appropriate use rights, the tagging option comes in handy. What I enjoy about it is the flexibility to export files in a variety of formats and sizes.

What do you dislike most about this product?

When I first started, there were some challenges; it was a strange product, and the UI was not properly designed, but it now delivers a lot of functionality and a great looking interface for our installation, it might be difficult to ensure that our content contributors upload materials on time. Adoption requires a significant amount of work. We took roughly 2-3 months to complete the installation.

What recommendations would you give to someone considering this product?

It is simple to use and affordable, and the demo can be seen for a better understanding, making it highly credible. Time-consuming operations like as labeling and multi-channel content dissemination can be automated. This application is for you if you need a data management platform that allows your whole team to simply discover all of your inventory (including user-provided information). They care about their clients and offer excellent opportunity to learn from other customers, as well as excellent training videos and service.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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