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Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
8.5 /10
CX Score
8.8 /10
Adobe Campaign
8.5 /10

What is Adobe Campaign?

See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Reliable
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Email Delivery

90

Text Messaging

89

Campaign Management

87

Segmentation

87

Basic Reporting and Analytics

84

Auto-Responders

84

Email Templates

83

Dynamic Content

83

A/B Testing

83

Content Authoring

82

Surveys and Polling

82

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Breadth of Features

87

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

80

Ease of Customization

78

Adobe Campaign Reviews

Rossana H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Allows you to deploy the most effective campaigns

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign is the ideal platform to promote and develop our marketing campaigns. It provides a set of efficient tools and all the information we need from our customers, to deploy the most creative campaigns to promote our products. This platform provides the opportunity to create personalized and dynamic content, which adapts to our requirements, allowing efficient monitoring of campaigns in the different channels that the company has.

What is your favorite aspect of this product?

It has an attractive design and an intuitive interface, which provides a more pleasant working environment. The drag and drop option makes content creation more dynamic and quicker. The creation of detailed profiles allows obtaining specific information from clients and generating personalized communications with them. Direct all marketing content to your customers through a single profile, through the automation tool.

What do you dislike most about this product?

Adobe Campaing has a high learning curve and the price is high in relation to the advantages it presents.

What recommendations would you give to someone considering this product?

Adobe Campaign is the best option with the tools that adapt to the needs of our company. Where the use of marketing channels provide the best options to plan and develop new marketing projects. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joseph B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Fantastic marketing product

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

This is great product in ensuring clients get information on time and updates on our products and services.

What is your favorite aspect of this product?

It sends advertising notifications to our customers giving us an opportunity to win more clients increasing our sales.

What do you dislike most about this product?

I have nothing to dislike from this great product since it has enabled us to achieve our objectives.

What recommendations would you give to someone considering this product?

This is excellent product that increases sales volume and profit gains boosting the growth of an organization.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Eric W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent marketing tool

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

I have not used similar products as Adobe Campaign.

What is your favorite aspect of this product?

It has the capability to send emails to our clients containing our advertisements.

What do you dislike most about this product?

I have never experienced any challenge from the performance of this product.

What recommendations would you give to someone considering this product?

I highly recommend this great product in any organization for effective marketing of products and services.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Most Popular Adobe Campaign Comparisons

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