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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Swastik P.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A bit confusing at start, but, a very good product

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It's n number of tools each having a flexible usage.

What is your favorite aspect of this product?

Easy content sharing.

What do you dislike most about this product?

UI, it could be better. Spacing might be added in between hyperlinks to make it look less congested.

What recommendations would you give to someone considering this product?

It'll be better to go through the tutorial.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Sheena G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Adobe Connect is Incredible!

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect does stand out in its own subtle yet impactful way. The standout feature for me has to be its robust breakout room functionality.

What is your favorite aspect of this product?

Adobe Connect allows me to curate an environment that not only reflects our professionalism but also makes clients feel like they've walked into our actual office. Tailored layouts and incorporating brand colors and logos

What do you dislike most about this product?

While my enthusiasm for Adobe Connect is palpable, there is a chink in the armor, primarily on the mobile front. Adobe can surely do better.

What recommendations would you give to someone considering this product?

I'd emphasize the importance of alignment with organizational needs. If creating a branded and professional virtual environment is crucial for your engagements, Adobe Connect is your guy

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Fair

Arpit N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Fabulous super to use.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Very good to use

What is your favorite aspect of this product?

User interface.

What do you dislike most about this product?

Some time it stopped.

What recommendations would you give to someone considering this product?

Super must use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Adobe Connect Comparisons

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