What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Connect Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Connect.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
File Transfer
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Susan M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Make your videoconferences
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Now I can communicate remotely regardless of the distance with Adobe Connect, it really is one of the best tools to carry out your videoconferences, webinars and online meetings, I have been able to greatly improve communication with my entire work environment and with my business clients.
What is your favorite aspect of this product?
Adobe Connect has undoubtedly been one of the best video conferencing software that I have been able to work with, since it allows me to communicate with all my clients and co-workers, it has excellent conference rooms, which are ideal to be able to carry out my meetings or webinars easily and simply, the audio and video quality with which I made my calls and video calls is exceptional, adobe Connect is excellent to be able to train all your work staff and to be able to communicate with your clients and colleagues remotely, thanks to Adobe Connect, I have been able to positively improve my entire work environment.
What do you dislike most about this product?
There is really nothing that I dislike about Adobe Connect, because it has an excellent communication environment so that you can make your video conferences easily, and it has excellent interactive chat, to which you can attach documents, files, upload links, etc.
What recommendations would you give to someone considering this product?
I recommend it to be able to hold your meetings remotely since it is a very easy to use application and you can use it from anywhere.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Jamela c.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Well designed and great functionality
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect works on almost all platforms and devices.There is no limit to how many users can have video and audio.
What is your favorite aspect of this product?
Unlimited and customizable meeting rooms.It also allows meeting recordings and screen sharing
What do you dislike most about this product?
Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee
What recommendations would you give to someone considering this product?
Adobe Connect has the best presentation features like transitions and animations, which are important in communications.
Cons
- Less Reliable
- Less Performance Enhancing
- Commodity Features
Isleny Carolina P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
The most effective tool for virtual training
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
When compared to a competitor, Zoom provides a similar set of characteristics. They also have more rooms for small groups. However, notas, questions, and answers are not included in the meeting solution, despite the fact that Adobe Connect claims to do so.
What is your favorite aspect of this product?
The ability to share content across multiple windows, such as a desktop computer, the various formats in which a host can upload content, the near-indistinguishable compatibility between the desktop app version and the web version, the ease with which you can also log in from a mobile device, the numerous options provided when using different versions of the same software, and its utility in a variety of situations.
What do you dislike most about this product?
Chat options and engagement items like emojis are missing; the broadcast message option is gone, which was very useful for what we do. On newer versions, there is no indication of the type of environment you were working in, whether it was a training or webinar; sometimes you can't even huddle with your team.
What recommendations would you give to someone considering this product?
It's an excellent tool for schools, webinars, and other settings where being integrated in the same classroom is critical.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing