What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Connect Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Connect.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
File Transfer
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Tanis B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
To interact with recorded sessions.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
The additional feature I would like for Adobe Connet is to include the free version.
What is your favorite aspect of this product?
I like Adobe Connet allows you to have several hosts for a meeting and easily promote a participant to the role of presenter or host in the middle of the meeting, with the option of configuring several room layouts in advance according to the need and as desired, it facilitates the pause of the Webcam, instead of having to stop and restart it, allows the option of emailing the content of the chat pods, both as a host and as a participant.
What do you dislike most about this product?
It has no virtual fund; it would be better with this option.
What recommendations would you give to someone considering this product?
I recommend Adobe Connet allows the use of multiple ways to share screen, share the entire desktop, share only selected windows, or share only selected applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anais T.
- Role: Student Academic
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2021
Not as user friendly
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
The interface is not very friendly to learn how to use this software if I compare to Zoom or Microsft Teams. However, Adobe Connect offers many useful tools for virtual classrooms. For example, the creation of teams (of 3-5 students). Each team has access to their own whiteboard and files shared by the students in the team. Thus, the documents are not exposed to the whole class. Then, we can easily share our opinions and make our criticisms when we are separated in mini groups. In short, the interaction between students, thanks to the creation of subgroups, is very useful.
What is your favorite aspect of this product?
Like I said before, the interaction between students, thanks to the creation of subgroups, is very useful.
What do you dislike most about this product?
The low visibility of the tchat. The teacher rarely notices when we have questions about the subject and it is not always possible to open our mics. Indeed, it depends on the settings of the administrator. Secondly, the fact that you have to download the power points or other files in advance before starting the virtual class. Indeed, the heavier the file is, the longer it will take before it is accessible and usable.
What recommendations would you give to someone considering this product?
I would tend to recommend a competitor like Microsoft Teams. Indeed, learning this software is not spontaneous. You need to think and watch videos to know some of the functions you want to use. In other words, learning just by browsing and discovering the software by yourself is very difficult compared to other platforms.
Pros
- Caring
- Respectful
- Fair
- Altruistic
Cons
- Less Productive
- Commodity Features
- Less Effective Service
Julie B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
Success in our communications with Adobe Connect
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
We wanted to try Adobe Connect because it has a lot of positive feedback from many people, and users who have tried it have had a good experience communicating through webinars.
What is your favorite aspect of this product?
I like that whenever we have to communicate with clients we can do it, and that the information always arrives, the divided screens improve our view and let us know the people with whom we are talking, we can send files and documents and they arrive instantly, in addition Adobe Connect integrates seamlessly with any mobile device and we connect anywhere.
What do you dislike most about this product?
There are few things that Adobe Connect needs to improve, and one of them is the purchase of the license, because it seems a bit expensive to me and that alienates potential customers a bit.
What recommendations would you give to someone considering this product?
This software is perfect for maintaining stable communication with anyone who is far from you, you can make video calls with your phones and computers without having to travel and conduct webinars with many people no matter where they are.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing