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Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Shane M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

To create and design documents.

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

Supports plugins and scripts that can be used to add custom functionality and automate repetitive operations. Automated workflows can be set up to produce large volumes of documents.

What is your favorite aspect of this product?

To create and export eBooks in Epub and interactive PDF formats, I prefer Adobe InDesign. I can publish documents online immediately, allowing for sharing and reading posts online.

What do you dislike most about this product?

Regular upgrades could bring about modifications to the functionality and interface that would take more time to become used to.

What recommendations would you give to someone considering this product?

For sharing documents with collaborators and receiving comments and edits right on the file, I suggest using Adobe InDesign.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nina S.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent Platform

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

My company has a creative department with expertly trained graphic designers, presentation designers, art directors, creative directors, etc. This software is critical to our success and the ability of our team to deliver our services to our clients. Currently, no other platforms offer the breadth and quality that InDesign offers.

What is your favorite aspect of this product?

The variety of tools available to create templates.

What do you dislike most about this product?

The difficulty of managing assets, especially since so many different people may work on one project. If the assets are not managed outside of the platform in an organized way it can create a lot of extra work.

What recommendations would you give to someone considering this product?

If you want to take your graphics, presentations, PDFs, etc. to the next level, you will need InDesign. However, it is not a straightforward software to learn, it takes years to fully understand the features and capabilities that are within the platform. You need to ensure you or the person you are buying this for is fully trained on it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Arielly S.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent editing program for design

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

It is really great for intricate designs that require more details.

What do you dislike most about this product?

It's a bit complicated to use at first.

What recommendations would you give to someone considering this product?

It's truly a great product for designers.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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