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Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Julie F.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

A must-have for any marketing department

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

It has a million different features all in product and the level of use is very flexible. It can be used on a very simple level to do basic things, or you can use all the more complex features.

What is your favorite aspect of this product?

I know exactly what my page is going to look like, and I can tweak elements until my heart's content. Unlikely MS Word, it doesn't suddenly shift things around on me and reformat the whole page. And if I have a variety of design ideas, it's easy to copy the page, make the tweaks, and be able to see the variations side-by-side. This is my go-to program, and I'd use it for pretty much everything if I could!

What do you dislike most about this product?

Renewal is a pain in the butt. Also, I constantly have issues with the fonts and with my custom toolbars. The fonts, I am continually told are not found, and I have to relink them every single time I open a document. I gave up on customizing my layout, because that custom view always disappears, and I am continually reverted back to the simple basic view for some reason. It's quite frustrating.

What recommendations would you give to someone considering this product?

Watch some tutorials to get the most out of this product. But in typical Adobe fashion, there is SO much to know, and it's so complex with so many settings and such, it's almost impossible to know the entire program 100%. But whether you use it at a 10% capacity, or a 90% capacity, it's leaps and bounds better than trying to build pages in Word.

Pros

  • Inspires Innovation
  • Respectful
  • Fair
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

Karthik R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Enhancing Design Possibilities: Adobe InDesign

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign stands out from other similar products due to its robust feature set, seamless integration with other Adobe Creative Cloud applications, and widespread industry adoption. Its comprehensive tools for layout design, typography, and digital publishing make it a preferred choice for professional designers and publishers. Additionally, Adobe's commitment to regular updates and innovation ensures that InDesign remains at the forefront of design software, setting it apart in the market.

What is your favorite aspect of this product?

Adobe InDesign is its seamless integration with other Adobe Creative Cloud applications. This integration allows for a cohesive workflow, enabling designers to easily collaborate across different projects and leverage the full suite of Adobe tools for their design needs.

What do you dislike most about this product?

Adobe InDesign, especially for beginners. Additionally, occasional software bugs or performance issues have been mentioned by some users.

What recommendations would you give to someone considering this product?

Invest in Training: Take advantage of online tutorials, courses, and resources to familiarize yourself with Adobe InDesign's features and workflows. Start Simple: Begin with basic projects and gradually explore more advanced features as you become more comfortable with the software. Leverage Templates: Utilize Adobe InDesign's built-in templates or explore online resources for pre-designed layouts to jumpstart your projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tarun R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

An Easy Way to Design.

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

InDesign is the best choice for professional artists because it works well with other programmes and has a lot of features.

What is your favorite aspect of this product?

With InDesign, it's easy for my ideas to come to life. It can be used for many things and works well with other Adobe programmes.

What do you dislike most about this product?

It can be hard to learn, and you have to pay for it every month.

What recommendations would you give to someone considering this product?

Anyone who is serious about design should get Adobe InDesign. It is a great choice because it can do many things and works well with other Adobe apps.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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