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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

85

Email Synchronization & Tracking

85

Workflow Management

85

Quote to Project Conversion

84

Resource Management

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of Customization

86

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Kelly S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Airtable: Project Management Software

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Companies in all industries need a tool they can use to automate their workflow, organize their processes and ensure they deliver results that meet specifications. This can be achieved by making use of a project management solution that focuses primarily on collaboration and data organization. One such cloud-based tool is Airtable, which targets the organization of each team or company.

What is your favorite aspect of this product?

Airtable features a centralized database that allows a team to work together seamlessly for greater efficiency. It also helps them collaborate through its familiar spreadsheet-like interface. What users see is software that acts like a spreadsheet with its rows and columns, as well as a system that functions as a unified location for records, content, projects and ideas. Airtable allows users to access data and migrate it to other databases without compromising its integrity. Users can also make use of attachments, rich media and text, photos, notes, barcodes and checkboxes.

What do you dislike most about this product?

Airtable is supposed to work similarly with Excel, users seem to find it challenging to create formulas. Many of them would prefer the software to have its own formula builder. The payment types are not very friendly. There are three pricing plans implemented by Airtable: Free, Plus and Pro. This is the same for most other programs, but Airtable charges per user rather than per organization. This makes it more expensive than other similar online collaboration tools. Even if all these users work for the same project and team, they are charged individually for using Airtable.

What recommendations would you give to someone considering this product?

It has a variety of templates. One of Airtable's strengths is its variety of templates and layouts to choose from. There are enough to choose from for anyone who prefers to use the built-in ones. However, those who are competent enough can also opt to create one of their own from scratch. Great display options. Each user has their own viewing options and preferences, depending on their work. Airtable allows users to switch from the grid appearance to the shape appearance. This means they can view the project as a typical spreadsheet and change it to something similar to a database.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Janell P.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Very easy to use

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

I love that it lets you set up each column so you can just click options. It's also great to add images to the table.

What is your favorite aspect of this product?

Having everything in one spot.

What do you dislike most about this product?

So far nothing.

What recommendations would you give to someone considering this product?

Try it out - it can really help with productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Instant database with Airtable

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Our appreciation of this database calculation software, is that it allows us to effectively manage our data, and allows us to save time and money, is one of the best software we have had, an attribute is that it makes continuous monitoring of the work effectively, is practical and easy to use, with innovative features.

What is your favorite aspect of this product?

We aim to be one of his followers of this wonderful software, it gives us the opportunity to have our company planned, organized, based on a database on the Internet, saves time to our processes, has good design and is ergonomic in its functions, optimally manages our business data, has stored our documents taking systematic control of our work, one of its good features is collects data instantly, generates reports and plans step by step our tasks.

What do you dislike most about this product?

We think this program is great, but it has a few shortcomings, one of them is that you can not create tasks at the same time on the board, also has a lot of forum, when we have problems it is difficult to find customer service or technical support, your board is very limited when it is free version.

What recommendations would you give to someone considering this product?

If you are looking for a formal project management software, I think there might be better applications out there. But to be fair, I don't use it for formal (marketing) project management. On the other hand, I'm having a hard time finding a scenario that doesn't benefit from Airtable. It's still a compliment to Excel that it's a more attractive, friendlier, more charming cousin, but maybe not as smart. If my company stopped using Airtable, I would definitely panic because I spend hours a day using it and rely on it in many ways to do my job.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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