What is Alchemer?
Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alchemer?
Pros
- Performance Enhancing
- Respectful
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Collaboration
Templates & Question Library
Mobile Support
Branching and Logic
Role and User Management
Multi-Media Support
APIs and Integration
Multi-Channel Distribution
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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Alchemer Reviews
Brian K.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2021
Cost effective - best "DIY" survey tool
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Cost effective and powerful enough for most modest to fairly complex survey needs.
What is your favorite aspect of this product?
Easy to use - reasonably priced versus alternatives (e.g. Survey Monkey, Qualtrics) - very good for B2B audiences too
What do you dislike most about this product?
Complex questions (nesting, customizing) could be more intuitive, have more user-ready templates. Also, more templates (plug and play questions) would be helpful (especially new ideas they can recommend on the forefront of what's current in online market rsch/survey techniques)
What recommendations would you give to someone considering this product?
Definitely try this first (especially if you are moderately to very experienced in writing and delivering surveys) before contracting external resources to do your surveys - it's pretty simple (and you don't have to be a tech/IT or market research "wiz")
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Githatu D.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Very Helpful Built In Logic
Likeliness to Recommend
What differentiates Alchemer from other similar products?
You can get anything you think about regarding online survey
What is your favorite aspect of this product?
perfect for internal and external survey Interesting UI and ease of use Multiple templates
What do you dislike most about this product?
Some useful features are hard to find
What recommendations would you give to someone considering this product?
The product has made my work easier, so it can make yours to
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sophie S.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted May 2021
Easy to use, easy to customize!
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Alchemer has a solution for pretty much any type of problem you could have. I've never gone into a situation I was unsure about and come out with something Alchemer couldn't provide.
What is your favorite aspect of this product?
how easy it is to create, distribute, and track results!
What do you dislike most about this product?
It looks a little old on the backend at times. I wish the design was a little cleaner
What recommendations would you give to someone considering this product?
Do it, it is worth the money!
Pros
- Saves Time
- Helps Innovate
- Performance Enhancing
- Enables Productivity