Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Alchemer Logo
Alchemer Logo
Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Alchemer
7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Alchemer won the following awards in the Survey Software category

Filter By

Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative
15% Neutral
81% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

86

Customizable Branding

85

Collaboration

82

Templates & Question Library

82

Mobile Support

81

Branching and Logic

81

Role and User Management

80

Multi-Media Support

80

APIs and Integration

79

Multi-Channel Distribution

79

3rd-Party Integrations

76

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

81

Quality of Features

81

Breadth of Features

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

76

Alchemer Reviews

Brian K.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Cost effective - best "DIY" survey tool

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Cost effective and powerful enough for most modest to fairly complex survey needs.

What is your favorite aspect of this product?

Easy to use - reasonably priced versus alternatives (e.g. Survey Monkey, Qualtrics) - very good for B2B audiences too

What do you dislike most about this product?

Complex questions (nesting, customizing) could be more intuitive, have more user-ready templates. Also, more templates (plug and play questions) would be helpful (especially new ideas they can recommend on the forefront of what's current in online market rsch/survey techniques)

What recommendations would you give to someone considering this product?

Definitely try this first (especially if you are moderately to very experienced in writing and delivering surveys) before contracting external resources to do your surveys - it's pretty simple (and you don't have to be a tech/IT or market research "wiz")

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Githatu D.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Very Helpful Built In Logic

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

You can get anything you think about regarding online survey

What is your favorite aspect of this product?

perfect for internal and external survey Interesting UI and ease of use Multiple templates

What do you dislike most about this product?

Some useful features are hard to find

What recommendations would you give to someone considering this product?

The product has made my work easier, so it can make yours to

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sophie S.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use, easy to customize!

Likeliness to Recommend

10 /10

What differentiates Alchemer from other similar products?

Alchemer has a solution for pretty much any type of problem you could have. I've never gone into a situation I was unsure about and come out with something Alchemer couldn't provide.

What is your favorite aspect of this product?

how easy it is to create, distribute, and track results!

What do you dislike most about this product?

It looks a little old on the backend at times. I wish the design was a little cleaner

What recommendations would you give to someone considering this product?

Do it, it is worth the money!

Pros

  • Saves Time
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Most Popular Alchemer Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019