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Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Alchemer
7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


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Awards & Recognition

Alchemer won the following awards in the Survey Software category

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative
15% Neutral
81% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

86

Customizable Branding

85

Collaboration

82

Templates & Question Library

82

Mobile Support

81

Branching and Logic

81

Role and User Management

80

Multi-Media Support

80

APIs and Integration

79

Multi-Channel Distribution

79

3rd-Party Integrations

76

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

81

Quality of Features

81

Breadth of Features

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

76

Alchemer Reviews

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Advance capabilities with great cost

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Unique Features
  • Respectful
  • Appreciates Incumbent Status

Cons

  • Less Efficient Service
  • Slower Product Innovation
  • Inhibits Innovation

Agaciko M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect Business Survey Solution For Business

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

For business surveys, Alchemer offers the best features there is in the industry. It's affordable and highly effective. It makes handling surveys and customer voice easy.

What is your favorite aspect of this product?

I like that Alchemer ia affordable It's seamless to use It's super efficient and makes handling surveys easy

What do you dislike most about this product?

Zero regrets using Alchemer

What recommendations would you give to someone considering this product?

I recommend Alchemer simply because it never fails

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Angelina Q.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Why Alchemer Is The Real Deal

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Is a great software for business surveys. It comes with ready to use and customizable survey templates. In addition, implementation is easy

What is your favorite aspect of this product?

I have have used Alchemer long enough and it's a great deal. Ot makes surveying easy and it's effective too. I like the ease of customizing templates. It manages business surveys from start to the end

What do you dislike most about this product?

I have no dislikes simply because Alchemer has always worked

What recommendations would you give to someone considering this product?

For business surveys, Alchemer never disappoints. It offers amazing features and can handle a survey process from start to finish

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Alchemer Comparisons

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