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Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Alchemer
7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


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Awards & Recognition

Alchemer won the following awards in the Survey Software category

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative
15% Neutral
81% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

86

Customizable Branding

85

Collaboration

82

Templates & Question Library

82

Mobile Support

81

Branching and Logic

81

Role and User Management

80

Multi-Media Support

80

APIs and Integration

79

Multi-Channel Distribution

79

3rd-Party Integrations

76

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

81

Quality of Features

81

Breadth of Features

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

76

Alchemer Reviews

Jathan M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Most Effective Business Survey Software

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

What makes Alchemer unique is that it handles all aspects of surveying - from designing surveys , data collection, data consolidation etc

What is your favorite aspect of this product?

The software is entirely online I like the ease of designing surveys It makes survey data collection Seamless

What do you dislike most about this product?

I have zero dislikes as Alchemer has been very helpful

What recommendations would you give to someone considering this product?

For business data survey, I recommend Alchemer. This is because it's entirely online and handles all aspects of running a business survey

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Sophie L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Powerful platform for creating marketing surveys

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer has smart tools that have given us best services when designing surveys. It has flexible application interface that can be operated easily.

What is your favorite aspect of this product?

I like the capability of this platform to create surveys that are authentic and can be used by our customers and employees. In data collection Alchemer ensures that we get the best data from all interactive sessions. Customer demands and their comments on our products has initiated new planning and improved service delivery.

What do you dislike most about this product?

I have not experienced any challenge that may affect our daily programs from the performance of this tool.

What recommendations would you give to someone considering this product?

Engaging customers and working on relevant feedback from the organized surveys has boosted our decision making plans. Alchemer has flexible tools that have initiated powerful marketing infrastructure.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Fair

Naifa W.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect Business Survey Software

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer is very resourceful survey software. It's customizable and comes with ready to use survey templates

What is your favorite aspect of this product?

First Alchemer is affordable Secondly, I like that it's easy to customize. The Software is resourceful It's seamless to use

What do you dislike most about this product?

Handling business survey needs is easy with Alchemer and no dislikes

What recommendations would you give to someone considering this product?

For business Surveys, Alchemer offers best features. I recommend it because it saves any business money and time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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