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Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Alchemer
7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


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Awards & Recognition

Alchemer won the following awards in the Survey Software category

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative
15% Neutral
81% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

86

Customizable Branding

85

Collaboration

82

Templates & Question Library

82

Mobile Support

81

Branching and Logic

81

Role and User Management

80

Multi-Media Support

80

APIs and Integration

79

Multi-Channel Distribution

79

3rd-Party Integrations

76

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

81

Quality of Features

81

Breadth of Features

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

76

Alchemer Reviews

Njoki G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best Business Survey Solution - Alchemer

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer is unique as it's an all in one business online survey software. It is not only good in designing surveys, but also data collection and analysis and not many software can handle all these

What is your favorite aspect of this product?

Deploying and using Alchemer is easy. The software is affordable and offers amazing features. The software make creating online surveys easy. Distribution of survey, data collection, and data analysis is easy. Despite off the many features, it's easy to use

What do you dislike most about this product?

I have had zero bad encounters with Alchemer

What recommendations would you give to someone considering this product?

For effective business survey, I recommend Alchemer. It's online based, well equipped, and affordable

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Saves Time

Mwihaki M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

An Affordable and Capable Business Survey Software

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Unlike most survey tools, this one makes survey design, distribution, and data collection easy. It's therefore an all in one survey software.

What is your favorite aspect of this product?

I like that Alchemer is simple yet effective and resourceful. The software is affordable and makes handling business Surveys easy. I like the availability of survey templates, the ease of designing surveys, distribution, and data collection.

What do you dislike most about this product?

No major dislikes with Alchemer. It has always worked well.

What recommendations would you give to someone considering this product?

I recommend Alchemer because it's affordable and meets business survey needs. It offers lot's of survey features.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Maneesh B.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to understand and cheap in price

Likeliness to Recommend

7 /10

What differentiates Alchemer from other similar products?

It is less in cost as compared to other survey tools also very easy to understand and implement.

What is your favorite aspect of this product?

Survey building is my favorite aspect

What do you dislike most about this product?

Data importing feature

What recommendations would you give to someone considering this product?

Use this only if you have a simple and short survey analysis. It is build for only simple and short surveys not for the huge projects/ yearly waves and complex ones.

Pros

  • Performance Enhancing
  • Security Protects
  • Reliable
  • Trustworthy

Cons

  • Wastes Time

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