What is Amazon Chime?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
84 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Chime?
Pros
- Altruistic
- Security Protects
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Controls
Audio Conferencing Call in Bridge
Video Conferencing
File Transfer
Screen Share
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Business Value Created
Vendor Support
Amazon Chime Reviews
Aparna S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Internal team communications made easy
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
We can directly set up meetings with our colleagues directly from Amazon Chime thereby saving a lot of time. This is one major differentiating feature for it.
What is your favorite aspect of this product?
It is very easy to send large files and files with different format with the help of Chime and I like that very much
What do you dislike most about this product?
The mobile application can be better as it doesnt age well
What recommendations would you give to someone considering this product?
Amazon Chime presents a smooth and quick way to communicate with colleagues and all businesses must definitely consider it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Vic S.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jul 2022
Needs more work and support to be a viable product
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Very lightweight for your computer. Integration with Amazon courses
What is your favorite aspect of this product?
Not much stands out that other products don't have
What do you dislike most about this product?
It's definitely not as reliable or worked upon as competitor software
What recommendations would you give to someone considering this product?
There are probably better alternatives available, but for specific cases this might be needed
Pros
- Caring
- Continually Improving Product
- Respectful
- Security Protects
Cons
- Less Reliable
- Less Inspiring
- Wastes Time
Jagan m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Amazing video conferencing tool
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon Chime is one of the quality software product that I actually have used. The quality of video during video conferencing session is very high and at the same time the joining experience is also simplified
What is your favorite aspect of this product?
I like the fact that we can create personalized meeting links with Amazon Chime. Additionally, dial in options are there which enables me to join through many devices
What do you dislike most about this product?
The number of participants allowed in a video call on mobile is quite limited and can be improved
What recommendations would you give to someone considering this product?
A very well developed tool for video conferencing and internal communications. A definite must for businesses
Pros
- Efficient Service
- Saves Time
- Reliable
- Unique Features
