What is Amazon Chime?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
84 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Chime?
Pros
- Altruistic
- Security Protects
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Controls
Audio Conferencing Call in Bridge
Video Conferencing
File Transfer
Screen Share
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Business Value Created
Vendor Support
Amazon Chime Reviews
Blake L.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
"A convenient meeting tool."
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon Chime can initiate a meeting with pretty simple steps. It is fast and easy to comprehend by the users. The interface is user-friendly. The quality of voice and video is loud and clear. In terms of pricing, it is affordable for routine meetings. It allows screen sharing and data can be transferred among members. There exists the option of separate chat rooms which reduces any hustle.
What is your favorite aspect of this product?
The initial setup of Amazon Chime is easy. It is available in both mobile and desktop versions which makes it easier to access. The cost is affordable which is attractive for the user. The quality of sound is really good. It is a great platform for collaboration and syncs well with the calendar.
What do you dislike most about this product?
The interface needs more improvements, as it covers the whole screen. There are options that are difficult to understand. The functioning of the video lags at times. Many people are not aware of this software, so it is difficult for the new user to log in initially. Aesthetically the layout is not much impressive.
What recommendations would you give to someone considering this product?
It allows online meetings and video calls. Furthermore, it offers chat rooms for direct interaction among the participants. Meetings can be joined easily by simple steps. Recommended.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Christopher A.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
An affordable meeting and collaboration software!
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon Chime provides us with excellent quality internal calls with our team so that we can easily communicate and collaborate with our colleagues and employees. It is very simple and easy to use and no particular or complex knowledge is required to use this app. Their pricing is very reasonable and even small-sized businesses can easily afford their features and avail of their services.
What is your favorite aspect of this product?
Amazon Chime enables us to communicate effectively with our team and colleagues through their excellent app or desktop features. They display all the features and information in the sidebar channels so we do not have to look for our data and information in separate folders.
What do you dislike most about this product?
Amazon Chime lacks integration with many apps and is the main prorate tool of the market. Sometimes software took a long time to respond and eventually delay our work and all sort of projects and meetings.
What recommendations would you give to someone considering this product?
We can easily share files with our colleagues so that our projects are completed earlier. If our client or user is outside the device, we can easily link them with us through their efficient features that make the amazon chime recommended for everyone.
Pros
- Helps Innovate
- Client Friendly Policies
- Generous Negotitation
- Reliable
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted May 2022
Worked ok but nothing special
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
