What is Amazon Chime?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
84 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Chime?
Pros
- Altruistic
- Security Protects
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Controls
Audio Conferencing Call in Bridge
Video Conferencing
File Transfer
Screen Share
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Business Value Created
Vendor Support
Amazon Chime Reviews
Sophie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Secure and cost-efficient communication software
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Secure and cost-efficient communication software that gives you access to all needed services to organize and manage online collaboration. You don't need to worry about the data loss and malware attract because it is completely secure and regularly monitored by the technical team of software. All the communication between parties is end-to-end encrypted. It is a communication software used to communicate to the business community both inside and outside of the business through chat or calls. Amazon Chime allows you to customize your service according to your need and you have to pay only for selected service rather than the whole package.
What is your favorite aspect of this product?
Amazon Chime lets you set up audio and video calls with your client by using a single application. Single applications offer all necessary services for successfully handling virtual collaboration with a low cost of production. You just need to install, schedule your online interaction and share it with people with whom you want to join. You can share live screens sharing, online conferences, and webinars sessions. Amazon Chime offers all the services needed to conduct successful business meetings and video conferences.
What do you dislike most about this product?
Amazon Chime is not allowed to be used for free. There is no free version available on the market. You have to buy the tool for usage purposes.
What recommendations would you give to someone considering this product?
Amazon Chime is used by middle and large organizations, in the service and information technology industry. It is used to communicate with third parties. Users can customize their services from the services offered by the company and only have to pay for the selected services. It is safe and taut software and there is no chance of third-party interference to breach the security policies. All the calls and documents shared on Amazon Chime are end to end encrypted.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Melinda S.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Easy to use with great features
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon Chime is the first to offer pay per use which is amazing and is very easy to implement. It's a big money saver if you're trying to stick to a budget. It's also great for conducting interviews.
What is your favorite aspect of this product?
The fact that it's so budget friendly is definitely a big plus.
What do you dislike most about this product?
Some features are a little outdated like not including closed captioning. Overall it is on the somewhat basic side, doesn't offer the same features as Microsoft Teams.
What recommendations would you give to someone considering this product?
If you're trying to stick to a budget and only want to pay per use, this is a fantastic option. It's easy to implement. It meets all your basic needs.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Client Friendly Policies
Bhargava R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Has all the important conferencing functionality
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Features like ringing the attendee of a meeting and giving the ability to indicate that they will be a few minutes late are unique to the product
What is your favorite aspect of this product?
Ease of use and ability to screen share and record a meeting
What do you dislike most about this product?
Sometimes the audio when using Bluetooth headphones can be buggy and requires you to rejoin the meeting
What recommendations would you give to someone considering this product?
Consider the cost as the biggest deciding factor because the main features of a video conferencing tool is there
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
