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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Cons

  • Less Generous

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Provides the fastest notification of app issues.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

We utilize AppDynamics to monitor infrastructure, apps, databases, real-time online and mobile monitoring, synthetic, analytics, BIQ A, and AiOps to keep our important systems monitored 24 hours a day, seven days a week. On the IT side, AppDynamics delivers the quickest warning of an issue (often in less than 5 minutes), furthermore, with flow maps, one may instantly observe whether any cautions or difficulties are beginning or continuing. The AppDynamics call stack information is important for diagnosing bugs in development.

What is your favorite aspect of this product?

Flow maps are wonderful, and AppDynamics autodiscovery makes it useful quickly after installation. One of the most useful aspects is the ability to express data in many ways. If you are a developer, for example, the granularity of the telemetry data and the metrics it might reflect to a development mentality is a tremendous benefit. However, if you are a businessperson seeking a technical degree of detail, the way critical business data, such as in business transactions, is presented in a comprehensible manner is a major benefit.

What do you dislike most about this product?

Appdynamics is an agent-based monitoring solution for a variety of monitoring domains. In the contemporary world, with a devOps perspective, it is challenging to integrate agent installation with custom configuration in generic devOps pipelines in a multi-tenant environment. There is a rationale for this, and that is to provide renters with personalisation. However, these can only be done during the installation process, not afterwards. As a result, maintaining a generic installation process that covers everything is difficult.

What recommendations would you give to someone considering this product?

According to Gartenr Quodrant evaluations, AppDynamics is a market leader in the APM business. Furthermore, based on my personal experience, the benefits you receive as a user are enormous. It is strongly advised that enterprises adopt AppDynamics as their primary monitoring solution. However, be sure you know exactly what you want because adding further features after an agreement has been struck might be costly. Dedicate personnel to installation and administration, and enroll in classes or sign up for consulting time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gregory D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

The best APM, look no further.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The breadth of features and the power of the performance analytics.

What is your favorite aspect of this product?

The ability to track and trace errors in the code all the way to the source.

What do you dislike most about this product?

The price!

What recommendations would you give to someone considering this product?

Negotiate the price, they can be flexible.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Cons

  • Vendor Friendly Policies

Most Popular AppDynamics Comparisons

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