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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Jyd Q.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use solution

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The insight data it generates

What is your favorite aspect of this product?

The holistic view of the dashboard

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Compare it with other solutions so you can understand how wonderful the solution is

Pros

  • Over Delivered
  • Transparent
  • Friendly Negotiation
  • Helps Innovate

Oye N.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Wonderful solution from Cisco

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

Reduce effort chasing false alerts and managing alert storms, by more targeted alerting, related to customer/user experience. Prioritize genuine service degradation by using complementary synthetic testing with real user data. Reduce defects leaked to production by identifying, and resolving, degraded performance and errors in dev and QA environments, so code bottlenecks and errors are identified, isolated, and resolved before a release gets promoted to production.

What is your favorite aspect of this product?

Reduce tool cost by consolidating multiple siloed tools used by Operations, Dev, Test and the Business/Digital teams. Reduce capacity cost by optimizing existing hardware to support more users, transactions, and growth, by better understanding. Increase revenue recovery, by measuring every business transaction/KPI/metric, to understand ‘normal’ operations, alert on deviations, then pinpoint and fix application issues that are resulting in reduced revenue - before customer contacts to complain.

What do you dislike most about this product?

Nothing there is to dislike about it

What recommendations would you give to someone considering this product?

Best insight, visibility and action solution out there

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Saves Time

Ullas M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Apply Appdynamics and forget. Rest assured.

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

Very unique in terms of monitoring. The data flow diagrams it produces between each of our systems after it’s analysis helps us understand our own architecture more easily.

What is your favorite aspect of this product?

Data flow architecture diagrams indicating the data flow pathways and continuous monitoring.

What do you dislike most about this product?

Price is on little bit higher end

What recommendations would you give to someone considering this product?

Has to improve on the UI UX part a little bit.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular AppDynamics Comparisons

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