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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Amie W.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It is an excellent tool for organizational need.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

When triggers are triggered, we can specify alerts, exceptions, and actions to be taken, including sending emails or running scripts. You can identify a line of SQL code that is causing a performance bottleneck by performing a thorough analysis of the performance of a transaction.

What is your favorite aspect of this product?

We can also choose to get the warnings through various channels, which enable us to be aware of any program-related issues in advance. Depending on our demands, we can also create alternate panels, which are generally highly useful. It greatly aided in achieving the most important objective, thus I would unquestionably recommend it to others.

What do you dislike most about this product?

It takes time and effort to configure for numerous areas running identical AppDynamics software packages. With driver terms, there could be more improvements to be made. We have experienced problems with AppDynamics drivers and agents failing to display traffic or data, which puts the support team in a stressful situation.

What recommendations would you give to someone considering this product?

We are making an effort to keep track of how all business activities are being used, such as how long it takes to get in touch with a certain API endpoint. Insights on Business Applications, such as file transfer services and transaction services that are essential to the business revenue are provided by AppDynamics, which plays a crucial role.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sridhar S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

E2E APM Suite

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

Dynatrace, Ymonitor

What is your favorite aspect of this product?

Business Transactions

What do you dislike most about this product?

Configurations on client side servers

What recommendations would you give to someone considering this product?

Do proper POC for the requirement

Pros

  • Generous Negotitation
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feastre L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Advanced Application and Marketing Management

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Our marketing team has made a series of decisions through this program that has maintained the stability of our marketing platform by improving its performance and giving structure to the future of our marketing and sales department support (one complements the other). Thanks to this we are able to identify and deploy resources to the most successful project that can easily increase sales and maximize profits.

What is your favorite aspect of this product?

We have a great level for the preparation of schemes and elaborate plans to turn them into final projects and reach their execution with a safe effectiveness through AppDynamics, having a safe supervision from your mobile application and a tracking of processes in development with its performance. A simple click of a button and I can see the response of the infrastructure, the user "clicks", complete with weekly/monthly reporting taking only minutes instead of hours or days.

What do you dislike most about this product?

It should have multiple agents for the variety of applications, not a single agent for all applications, its cost as a license is somewhat expensive for medium sized companies that want to start with the process, we can only talk about small details of the system because the truth is a very complete program in the vast majority of its code. For example, the cost of the extra license for the monitoring of the database can be a little more accessible.

What recommendations would you give to someone considering this product?

Beyond a somewhat expensive license and details of the program we can only highlight an excellent program structured and recommended by us because it is the most suitable for monitoring the performance of production applications in real time. With the user-friendly user interface we can easily track the real-time performance of our application. As well as review additional data and monitor real-time performance.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Respectful

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