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Axcient x360Recover Logo
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Axcient Inc

Axcient x360Recover

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Axcient x360Recover
7.9 /10

What is Axcient x360Recover?

Axcient x360Recover is a cost-effective BCDR solution for Managed Service Providers (MSPs) and the SMBs they serve. Data protection and business continuity should not be out of reach for any business, and Axcient’s mission is to keep business running. x360Recover boasts Chain-Free, AutoVerify, and PSA/RMM integration. These three technologies mean there is no chain management, data is checked for corruption before backup, and ticketing and billing processes can be fully automated. Additionally, x360Recover has AirGap to protect backups in case of ransomware.

Company Details


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Axcient x360Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axcient x360Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axcient x360Recover?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Cloud Hosting

89

Protection Groups

87

Data Encryption

86

Bandwidth Utilization Management

85

Data Replication

84

Variable RPOs

80

Compliance Monitoring

80

DR Testing

78

Managed Services Offering

77

Analytics and Reporting

75

DR Orchestration

75

Vendor Capability Ratings

Average 81

Ease of Implementation

91

Availability and Quality of Training

86

Ease of Customization

84

Ease of Data Integration

83

Usability and Intuitiveness

82

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Quality of Features

80

Ease of IT Administration

77

Business Value Created

68

Axcient x360Recover Reviews

Gaurav S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Best solution for data backup and recovery.

Likeliness to Recommend

9 /10

What differentiates Axcient x360Recover from other similar products?

The main differentiating factor is its instant visualization feature with data. It's also highly scalable than other similar products.

What is your favorite aspect of this product?

I really loved cloud integration it utilizes cloud storage for backup I loved this way.

What do you dislike most about this product?

It's costly which I don't like. Also user interface is not as good compared to other products.

What recommendations would you give to someone considering this product?

Firstly go through other customer review and understand your needs. Also compare other solutions. But this product also good choice.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Chris G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

The product is easy to use

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

The platform

What do you dislike most about this product?

Nothing for me

What recommendations would you give to someone considering this product?

Just buy I

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Richard P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Responsive and always ready to assist in all stage

Likeliness to Recommend

10 /10

What differentiates Axcient x360Recover from other similar products?

When a competitor was unable to help with a new customer onboarding, the Axceint team stepped in and provided support and was incredibly responsive to all of the inquiries.

What is your favorite aspect of this product?

It enables for a multi-tenant environment and backs up computers. Time is saved by the auto-verify VM function. Runbooks are quite useful. When a ticket is opened, customer care or support is constantly engaged.

What do you dislike most about this product?

The main drawback is using Axcient Cache for storage and restoration; nevertheless, depending on the size of the backup, the cache size may be very high. Despite the fact that there are alternative ways to restore from a backup, the cache is the quickest and most efficient method. However, it's not really a drawback or dislike.

What recommendations would you give to someone considering this product?

Axcient x360Recover is incredibly user-friendly and has a robust feature set. It is a crucial tool for protecting a company's data and offering a reliable solution to handle disaster recovery circumstances. Recommended for excellent backup.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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