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Axcient x360Recover Logo
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Axcient Inc

Axcient x360Recover

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Axcient x360Recover
7.9 /10

What is Axcient x360Recover?

Axcient x360Recover is a cost-effective BCDR solution for Managed Service Providers (MSPs) and the SMBs they serve. Data protection and business continuity should not be out of reach for any business, and Axcient’s mission is to keep business running. x360Recover boasts Chain-Free, AutoVerify, and PSA/RMM integration. These three technologies mean there is no chain management, data is checked for corruption before backup, and ticketing and billing processes can be fully automated. Additionally, x360Recover has AirGap to protect backups in case of ransomware.

Company Details


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Axcient x360Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axcient x360Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axcient x360Recover?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Cloud Hosting

89

Protection Groups

87

Data Encryption

86

Bandwidth Utilization Management

85

Data Replication

84

Variable RPOs

80

Compliance Monitoring

80

DR Testing

78

Managed Services Offering

77

Analytics and Reporting

75

DR Orchestration

75

Vendor Capability Ratings

Average 81

Ease of Implementation

91

Availability and Quality of Training

86

Ease of Customization

84

Ease of Data Integration

83

Usability and Intuitiveness

82

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Quality of Features

80

Ease of IT Administration

77

Business Value Created

68

Axcient x360Recover Reviews

Namrata G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

It is very user friendly and highly recommended.

Likeliness to Recommend

7 /10

What differentiates Axcient x360Recover from other similar products?

It is user friendly software.

What is your favorite aspect of this product?

Easy to understand

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Yes I will highly recommend

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Respectful

Craig S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Super Easy Setup and Great Reliability

Likeliness to Recommend

10 /10

What differentiates Axcient x360Recover from other similar products?

Axcient x360Recover is part of pax8 making it valuable to implement. The UI is very simple to navigate and understand.

What is your favorite aspect of this product?

The ease of implementing and use. Other backup solutions can make you jump through hoops to setup, Axcient has a clean and streamlined UI to follow and setup. Should any problems come up anyone with basic knowledge would mostly be able to look at things in the portal.

What do you dislike most about this product?

The notification system needs improved. I'd like there to be a timeframe before an email is sent on a failed backup, sometimes a backup might be taking too long and because it is currently running the backup tracker shows no successful backup so it sends out an email as a ticket. That can be annoying because nothing failed it's literally still running and support told me that I can make a feature request but that isn't possible to setup yet.

What recommendations would you give to someone considering this product?

I was on the fence after wanting to get away from Datto, I was between Veeam and Axcient. After looking at both I was really drawn to Axcient based on ease of use. I noticed some other tech talk about this and share their insights on both. I went with Axcient after seeing demos of it's UI. Similar to how easy Datto's is but I find Axcient's even easier. There is nothing worse than a clunky backup system to waste your time in. I plan to recommend Axcient to anyone who asks me for this reason.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anvesh Rozer T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Reliable, Comprehensive, Seamless.

Likeliness to Recommend

10 /10

What differentiates Axcient x360Recover from other similar products?

The features are outstanding and the support is convenient. Our MSP partners love Axcient product as a backup solution.

What is your favorite aspect of this product?

Direct to cloud backups- Runs parallel with existing backups and business continuity without in house appliance

What do you dislike most about this product?

It is expensive

What recommendations would you give to someone considering this product?

This product offers a versatile range of features, enhancing convenience, functionality, and user experience. An excellent investment for multifaceted needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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