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What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
Company Details
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Get AssistanceBigCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Respectful
- Reliable
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Payment Processing
Content Localization
Order Management
Catalog Management
Content Management
Reporting and Analytics
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
BigCommerce Reviews
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2023
Love the customer support but pricey
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Mario L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2023
o Which means better chances of meeting prospects
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
there were a plethora of features included with the software. Not only was it convenient to have all my marketing tools in one place, but it also saved me money. The implementation team was great and exceeded my expectations by building my website faster than they said.
What is your favorite aspect of this product?
eCommerce platforms, which made it easy to connect this to my existing tech stack. Additionally, the platform offers strong automation features, which have helped me streamline my marketing workflows and reduce manual input.
What do you dislike most about this product?
The platform offers integrations with several popular tools, and the customer support team was on hand to help with any issues we encountered.
What recommendations would you give to someone considering this product?
My rep is always working to optimize my marketing and my PPC campaign has converted higher than previous reps I've had in the past.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Reynolds N.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
A Trustworthy E-commerce Platform.
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
It is a flawless podium to shape online stocks. My complete online hoard is constructed on this stand, which is vital for my commerce model. I need to extant online in a mode that pleas to our prospective clients.
What is your favorite aspect of this product?
It is e-commerce software. It delivers brilliant provisions to the manufacturer. It permits quick resolution of mechanical difficulties on the location with 24/7 devotion. It is a stage that deals with a series of exciting features. It delivers an exceptional cost-benefit ratio, safety, ease, and astonishing consequences. It practices flawlessly to contribute a single involvement best of all, for a reasonable value.
What do you dislike most about this product?
It doesn't have a lot of defects. I have a devoted account delegate that keeps checks on activities from time to time and does assessments for us. It is easy to cultivate our commerce with BigCommerce and not finish too many rising cautions.
What recommendations would you give to someone considering this product?
I would recommend this software to everyone who wants to have boosting progress in his e-commerce business. It is even grown more even recent years. It is in my view the best and most robust e-commerce tool you are searching for. It also helps in providing an economical e-commerce platform.
Pros
- Helps Innovate
- Effective Service
- Client Friendly Policies
- Acts with Integrity
