What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
98 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Respectful
- Reliable
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Payment Processing
Content Localization
Order Management
Catalog Management
Content Management
Reporting and Analytics
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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BigCommerce Reviews
Paul M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
A Boosting Tool for E-commerce
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
BigCommerce is an electronic trade stage that works very obligingly in the corporation by letting us plan the digital trade interface. It also achieves products in stock, obtains buying tips, and combines data such as operators, training, and transactions in a harmless and well-organized mode. It is an admirable choice to offer free rein to the electronic market.
What is your favorite aspect of this product?
I have resolved the all subjects of my eCommerce corporation by BigCommerce. Now, I feel so informal to enhance and attain goods by this stage. I can make simple, adjustable, and downloadable goods with a few clicks. It is intuitive and the software keeps updating according to requirements, which I like most about I and it keeps my attention towards it.
What do you dislike most about this product?
I have several years of involvement in the eCommerce business. In my experience, I have never found any concerns or issues; I never found any such great and helpful platform like this. So in my view, there is nothing to be disliked about this platform. All available features and tools are promising and pretty perfect.
What recommendations would you give to someone considering this product?
BigCommerce is an influential eCommerce stage. It permits its users to plan a spectacular online store. One can plan with liberty using BigCommerce. This software is having a vast amount of templates one can get. Even the users who have less experience in web designing, it facilitates more tech-savvy operators and creators to relate HTML and CSS fashioning.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Maggie K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Easy to use and simple eCommerce platform
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
It was successful for clients of various sizes, including a large auto parts shop and a regional B2B music accessory manufacturer and distributor. We work with Top multinational clients who are experimenting with direct-to-consumer (DTC) channels on BigCommerce and are creating gorgeous websites using both its OTB templates and fully customized shops.
What is your favorite aspect of this product?
BigCommerce is not open source, therefore there aren't as many patch updates as other platforms require, which is one of the things that drew me to it. To provide a full experience in order administration, store setup, marketing, and website changes, some numerous plugins and apps directly interface with BigCommerce. They respond swiftly to live chat, emails, and phone calls. For some of their rivals, I am unable to make the same claim. Feature-rich and trustworthy.
What do you dislike most about this product?
It is not possible to adjust the time frames or subscription frequencies. Not all updates for subscribers can be made. Since Quickbooks is simpler to manage and update, we have seen a lot of subscribers cancel through the site and set up over the phone.
What recommendations would you give to someone considering this product?
BigCommerce is a great option if you need specialized software to link all of your integrations in a single location. They can help your company scale more quickly and dependably by finding a means to integrate any app or function.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Claudia M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
An innovati IT tool that is adaptable for managing
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
We have successfully created both headless and end-to-end deployment methods for BigCommerce. Custom business logic and rules have been successfully implemented to improve and increase BC capabilities for our clients. It was successful for clients of various sizes, including a large auto parts shop and a regional B2B music accessory manufacturer and distributor.
What is your favorite aspect of this product?
BigCommerce is a platform that provides a number of intriguing features, including an excellent cost-benefit ratio, security, simplicity, and unexpected results. It operates flawlessly and offers a distinctive experience, and best of all, at a reasonable cost. They respond swiftly to live chat, emails, and phone calls. For some of their rivals, I am unable to make the same claim. Feature-rich and trustworthy!
What do you dislike most about this product?
My employer's website had numerous revisions when I started working there, making it challenging to update the theme or template. My team would really benefit if there was a way to update theme files without losing any of the previous changes.
What recommendations would you give to someone considering this product?
I would advise anyone creating a website to use BigCommerce. Excellent service, a user-friendly and helpful technical help center. They've always been a ten out of ten for me. I advise you to try it if you wish to work with the full results of your efforts.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy