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What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
Company Details
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Get AssistanceBigCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
98 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Respectful
- Reliable
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Payment Processing
Content Localization
Order Management
Catalog Management
Content Management
Reporting and Analytics
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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BigCommerce Reviews
Sophie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
BigCommerce is the best way to go!
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
What i like most is that it is free and can be customized for each business independently. As a result, users can be flexible and make quick changes for customers or oneself as required. It also incorporates a number of insights, payment methods, and the opportunity to trade globally.
What is your favorite aspect of this product?
I have already established three sites using BigCommerce and found the page editor to be simple to use. We are addressing and integrating all aspects of e-commerce within just a single platform, such as emails, website connections, payment services, metrics, SEO, marketing, and assistance, as well as combining all other applications into one!
What do you dislike most about this product?
Professional assistance is required for full integration with everything that BigCommerce has to offer. It might seem a little convoluted and difficult to adopt occasionally. When we update plugins, there may be issues and difficulties.
What recommendations would you give to someone considering this product?
I would suggest BigCommerce for everyone who is putting together a company. If you're seeking a bespoke solution that connects the whole of your APIs in one location, BigCommerce is the way to go!
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Rana Abdul R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2022
BigCommerce is perfect for mid-level Business
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Because BigCommerce is different
What is your favorite aspect of this product?
With this price, I find this product great features
What do you dislike most about this product?
Category creation and management in the sheet is not good
What recommendations would you give to someone considering this product?
Great Product but you need to require a developer to manage a website to improve features. Highly recommended for Mid-level seller
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Savannah B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
BigCommerce speedy web-based business arrangement
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
I view assembling a site on BigCommerce as simple, I like the best it's open-source and accessible for customizations for each store independently. In like that, you can be coordinated and do quick variations for the clients or yourself if necessary. It likewise coordinates an assortment of investigation, installment frameworks, and the capacity to sell around the world. The expense is even a private company cordial.
What is your favorite aspect of this product?
BigCommerce is quite simple to utilize all that you want is there. The control board is made for both fledgling and experienced clients you can take a plunge if necessary and approach simple to look into things. BigCommerce has a truly simple association with installment entryways, particularly to their favored one which is Braintree controlled by PayPal.
What do you dislike most about this product?
In BigCommerce the web composition segment is awful. Extremely difficult to refresh with complete certainty. The site format is difficult to control. Every item detail page can be tweaked. This makes pages with CSS appear as though the site they're on; it's scattered.
What recommendations would you give to someone considering this product?
BigCommerce is especially appropriate for overseeing enormous item indexes. Adaptable valuing constructions and client classes make it an integral asset. With its not difficult to-utilize UI, you won't require a software engineer to keep up with your webpage, albeit some data set, IT, and web architecture/support would be strongly suggested. Then again, for little inventories or a little, unmistakable product offering, the expense may not be as reasonable. Likewise, it takes day-to-day upkeep for your store to stay new and dynamic.
Pros
- Caring
- Respectful
- Fair
- Acts with Integrity
