.png){kind=icon}
What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBigCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigCommerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Respectful
- Reliable
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Payment Processing
Content Localization
Order Management
Catalog Management
Content Management
Reporting and Analytics
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
BigCommerce Reviews
Mughal E.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Feb 2022
Its very easy to use e-commerce platform
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
The one and only feature of saving the abandoned cart tool is my favourite which I could not find in Magento or Shopify, making big commerce the best one to do.
What is your favorite aspect of this product?
It's a very easy to use, drag and drop feature, along with quotations in real-time for all commerce products. Makes it my favourite feature for the tool.
What do you dislike most about this product?
The SEO feature needs improvements as it's not very easy to use as compared with WooCommerce using YOAST SEO
What recommendations would you give to someone considering this product?
This is a very easy to use tool which helps businesses in providing a great customer experience and helps in conversions. There are many features within the platform that helps customers to actually convert.
Pros
- Continually Improving Product
- Appreciates Incumbent Status
- Inspires Innovation
- Respectful
Cons
- Charges for Enhancements
zheng s.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
The most appealing to me is its accessibility
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Open program that can assist you in integrating what you want to sell online effectively. The most appealing to me is its accessibility and it may be customized for every store independently. As a result, you may be nimble and make quick changes for customers or yourselves as required. It also incorporates a number of statistics, online transactions, and the opportunity to sell globally.
What is your favorite aspect of this product?
We are trying to solve and integrating all aspects of e-commerce with a unified platform, such as email, web page add - ons, payment services, predictive analysis, SEO and web marketing, revenues, and assistance, as well as integrating all other applications into one.
What do you dislike most about this product?
Professional assistance is required for effective synchronization with all that large commerce has to offer. It might feel a little convoluted and difficult to adopt at times. Often when you update plug - ins there seem to be bugs and slowdowns.
What recommendations would you give to someone considering this product?
When you are searching for bespoke solutions that can integrate all of your connectors in one location, BigCommerce is the way to go! They can integrate whatever app or function into your company and assist you expand quicker and more reliably.
Pros
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
- Reliable
Lui I.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Jan 2022
Easy to use, but not mainstream.
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
There are plenty of integrations.
What is your favorite aspect of this product?
The number of features available.
What do you dislike most about this product?
It is not the most mainstream platform.
What recommendations would you give to someone considering this product?
It is a great option, but I would also consider Shopify.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
